• Austin TX

Amanda Silva

Veterinary Support Staff

Work History

Work History

Veterinary Assistant

Nov 2012 - Present
Whole Pet Mobile Vet
  • Restraining animals for observation during appointments, sample collection, and treatment; weighing patients
  • Client communication and education
  • General assistance with assuring proper supplies are brought to and from each appointment, labeling samples, filling prescriptions

Office Manager

Mar 2010 - Present
South First Pet Hospital
  • Staff Supervisor, hiring staff, training, mediating between support staff and doctors
  • Creating and maintaining staff and appointment schedules
  • Running the front office, answering the phone, filing, checking patients in and out, setting appointments, cashiering, Computer system: Avimark
  • Client communication and education
  • Billing, client communication regarding past due balances Following up with clients, sending sympathy cards
  • Checking and verifying all charts for correct charges, weights, reminders, logging controlled substances, doctors notes, setting reminders for follow up appointments

Veterinary Assistant

Apr 2004 - Feb 2010
Glencairn Animal

                                                                                                                                                 Aug 1999- Dec 2001

  • Running the front office, answering the phone, filing, checking patients in and out, setting appointments, cashiering, Computer system: Avimark
  • Cleaning cages, cleaning the clinic, stocking inventory
  • Maintaining animal welfare, administering oral and injectable medications, providing food and water, cleaning litter boxes, walking dogs, providing supportive care, such as hand feeding
  • Restraining animals for observation during appointments, care, and radiographs; weighing patients, developing radiographs
  • Prepping animals for surgery, ensuring instruments are prepared for surgery, post operative care

Senior Sales Associate

Feb 2002 - Apr 2004
Movie Gallery
  • Providing customer service, cashiering, answering the phone, acting as manager on duty
  • Stocking movies, preparing movies for release, cleaning, checking movies in and out
  • Preparing and making bank deposits

Education

Education

Sociology

2000 - 2004
Sam Houston State University

88 credit hours completed