AMANDA Hipple

  • 1020 Heatherdale Road Salisbury NC 28146

(704) 224-8111 or (704)-267-6101

Work History

Work History
Jan 2016 - Present

Customer Service Sales Associate

Dollar General 

A multi-million dollar company who take pride in finding ways to make products affordable to the public.

  • Greeting customers as the enter the store to provide them with a welcoming feel.
  • Offering assistance to customers who are unable to find what they need to make their shopping experience easier and faster. 
  • Ensuring that weekly product deliveries are promptly put out on shelves to maintain stocked shelves for customers.
  • Working with multiple store to help get all stores in shape for customers shopping experiences.
Feb 2015 - May 2015

Support Specialist

Monarch 

A nonprofit organization that supports people with developmental disabilities, mental illness and substance use disorders. 

  • Worked with individuals to help assist them in performing their jobs to the best of their abilities.
  • Managed a caseload of about 30-40 individuals who were receiving Monarch services.
  • Assisted people with disabilities find employment in the community by contacting agencies to participate in our program.
  • Helped individuals who receive services to find the best way to handle concerns and the work place without getting upset.
  • Completed and filing daily logs, weekly billing sheets, monthly progress notes on a daily basis to keep the files up-to-date.
Aug 2014 - Oct 2014

Customer Care Specialist

Positec

Global manufacturer of power tools, lawn and garden equipment.

  • Corrected addresses through company's order system of about 300-400 orders per day.
  • Communicated with about 20-30 customers each day through e-mail about purchases and/or concerns
  • Processed necessary refunds and created orders of about 100-200 per day.
  • Worked with spreadsheets for returns and address verifications of about 500-1000 each day. 
Aug 2013 - Apr 2014

BSW Intern

Nazareth Children's Home

A non-profit organization providing many services to children 21 and under. Such as level 1 and 2 care, foster care, transitional living and more. 

  • Organized and developed a job shadowing program for 20-40 teens in the Independent living program.
  • Processed with about 30 clients aging from 6-19 to help them cope more with their living situation.
  • Organized group Preparation for Adult Living sessions to help teach the children how to learn every day skills.
  • Administrative assistance provided directly to caseworkers to help keep them caught up on filing and other paperwork.
  • Processed data into KaliedaCare System.
  • Organized and assisted with 2 fundraisers which resulted in raising about 500+ for the children' s summer vacation. 
Feb 2009 - Present

Crew

Rowan Helping Ministries

A non-profit organization that provides assistance to the community such as food, clothes, shelter and more. 

  • Served food to the homeless and low income individuals who came in for a hot meal during breakfast and lunch.
  • Organized food and clothing closet to keep things in order to help volunteers hand out food in and organized fashion
  • Assisted in gathering food and clothes to people in need.
  • Provided support to individuals needing help with their finances by talking with them one on one.

Education

Education
May 2012 - May 2014

Bachelors in Science

University of North Carolina at Charlotte

9201 University City Boulevard, Charlotte, NC  28223

Aug 2015 - Dec 2015

Associate in General Education

Rowan-Cabarrus Community College

1333 Jake Alexander Boulevard South, Salisbury, NC  28146

Jan 2008 - Dec 2011

Associate of Arts and Sciences

Rowan Cabarrus Community College

1333 Jake Alexander Boulevard South, Salisbury, NC  28146

Nov 2005 - Dec 2005

GED

Rowan- Cabarrus Community College

1333 Jake Alexander Boulevard South, Salisbury, NC  28146

Certifications

Certifications
Feb 2015 - Feb 2017

CPR / First Aid Certified

American Red Cross

Adult CPR/AED Certification

REFERENCES

O’Neil Walker
TLS Program Manager at Nazareth Childrens Home
704-213-7566
owalker@nazch.com

Brittany Carroll
Monarch Program Manager
336-210-4116
Brittany.carroll@monarchnc.org

Caroline Ramos
Daymark Recovery services
252-917-2775
cramos@daymarkrecovery.org