Amanda Deaner

  • Michigan City IN

Education

Education
2012 - 2015

Bachelor of Science

Purdue University
  • Psychology Major
  • Sociology Minor
  • Graduated with Distinction holding a 3.7 GPA

  • Earned Semester Honors and Chancellors List Award all 3 years at Purdue University
  • Member of the PsiChi Honor Society

Skills

Skills

Communication and Customer Service

Superb interpersonal communication skills; particularly with healthcare professionals and customers

Organization

Skillful organization abilities, specifically regarding hardcopy paperwork and customer information

Multitasking

Ability to complete several tasks in a specified amount of time, while maintaining customer satisfaction

Work History

Work History
2013 - Present

Licensed Pharmacy Technician

CVS
  • Interacted with doctors, nurse practitioners, and insurance companies to ensure patient comfort and satisfaction

  • Communicated with patients to help  keep them on track with maintenance medications

  • Employed the pharmacy computer systems to problem solve insurance rejections and monitor prescription input and fill time

  • Monitored and maintained inventory; ordering through cardinal and the warehouse

  • Actively enforced quality control by ensuring patients received the correct medication and quantity
  • Input both hardcopy and escribed prescriptions into the pharmacy database
  • Aided pharmacist in advising customers on over the counter products and questions regarding medications
May 2014 - Jul 2014

Sales Analysis, Market Research, and Forecasting Intern

Purdue Pharma
  • Placed in the extremely competitive Sales Analysis, Market Research. and Forecasting internship
  • Created and presented original powerpoint presentations giving insight into the job of a pharmacy technician and marketing opportunities in medical organizations such as ACOs

  • Assisted sales team members in physician-based research regarding the naming and logo of the drug Hysingla

  • Attended weekly meetings discussing the medications Butrans, OxyContin, Senokot, their progress in the pharmaceutical market, and future actions regarding their sales

  • Grouped sales information by month and developed Excel spreadsheets for the medication Butrans
2012 - 2013

Valet Attendant

Blue Chip Casino
  • Developed a fun and friendly environment for guests at the beginning and end of their visit

  • Problem solved with guests who experienced problems during their stay, whether in valet or in the hotel

  • Organized traffic flow during peak hours

  • Monitored incoming tips and counted them by hand bi-weekly (typically 12-14 thousand dollars)

2010 - 2012

Sales Specialist

Office Max
  • Used knowledge of current technology to assist customers in purchasing computers, printers, and other office supplies

  • Specialized in selling add-on products included but not limited to insurance policies and software using aggressive sales tactics
  • Provided outstanding customer service to obtain and maintain repeat customers ranging from business professionals to families and students