Senior Business Analyst
Focused heavily upon web-based solutions; public-facing websites, SharePoint implementation, as well as the various custom or third party applications we have integrated into our estate.
Assessing how new or existing web assets and technologies can be used to meet business needs, with a focus on automisation and centralisation of processes which were previously performed manually. Also connecting and integrating our web solutions with our main CRM/SQL solutions, providing richer functionality, higher quality and increased accuracy to end users.
Creating user interface designs which meet the needs of internal and external customers, respect the principles of good UX design, and are compatible with modern responsive site design, using tools such as Balsamiq and PhotoShop CC.
Heavy involvement in the recruitment and management of contractor resources, pre-project analyses, Business Cases reviews and the provision of technical recommendations and feedback to stakeholders at all levels of the business.