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My interest include playing music, singing, reading, cooking and getting involved in Church activities


Date of Birth  : 01 July 1972                           

Gender   : Female    Nationality   : Malaysian                                 

Race    : Indian                                   

Religion   :  Catholic                             

Language Spoken/Written :  Fluent English, Tamil and Bahasa Malaysia 

Possess broad experience working in diverse business environments that demand strong organizational, technical and interpersonal skills. Possess a strong work ethic and unwavering commitment to customer service excellence. Confident; interact well with cross-functional department personnel, vendors and sales representatives exercising a high degree of professionalism, discretion and problem resolution capabilities. Detail-oriented and resourceful with a proven ability to complete independent and team projects on time and in accordance with company goals and client needs. Ability to keep a level head at all times and considers no job too big or too small.

Career Objective : To be the best in what ever positon I am given to the best of my ability.

Currently actively looking for a suitable position with a reputable and ambitious company. Willing to relocate.Competencies  :Good written and oral skills in both English and Bahasa Malaysia.Good organization and interpersonal skills.Hands-on working experience in coordination and planning training & development program.Able to communicate and work effectively with all levels of people across the organisation.Good presentation skillsAbility to maintain confidentiality, tact and diplomacy.Keen learner and the willingness to assume additional responsibilitesPersonal Traits and Attitude : Adaptable, Attractive, Cheerful , Confident , Caring , Composed , Dynamic, Diplomatic, Dedicated, Diciplined, Energectic, Efficient, Enthusiastic, Friendly, Flexible, Fast Learner, Extremely Hard Working , Motivated, Mature , Organized, Patient , Polite , Pleasant, Pro-Active, Resourceful , Responsive, Sincere , Smart and Tactful .

Work experience

Corporate Sales Executive

Marcus Evans
  • Manage, help generate and qualify as well as process sales leads
  • Generate new business through research and follow up by calling the prospect clients .Experience Gained :Telemarketing sales experience.Good team player and Multitasking capabilities.Proven initiative and ability to work with minimal supervision.Excellent organizational and motivational skills.Knowledge of Internet research skills

Assistant Manager, Strategic Partnership, Sales & Marketing

MyEvents International

Sales & Marketing:

  • Meet with trade and professional associations and other groups to promote and discuss conference, convention and trade show services
  • Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets and to review administrative procedures and progress of events
  • Co-ordinate services for events, such as accommodation and transportation for participants, conference and other facilities, catering, signage, displays, translation, special needs requirements, audio-visual equipment, printing and security
  • Organize registration of participants, prepare programs and promotional material, and publicize events
  • Plan entertainment and social gatherings for participants
  • Hire, train and supervise support staff required for events
  • Ensure compliance with required by-laws
  • Negotiate contracts for services, approve suppliers' invoices, maintain financial records, review final billing submitted to clients for events and prepare reports


  • Review and source the locations where the event is to be held
  • Handled the Registration of VIP Guests


  • Closed more than RM100,000 worth of sponsorship deals from client like iPerintis, Bursa Malaysia, Maybank, Seamaster Paint and Philips
  • Handled the sales and marketing for a Business Award for companies in the Middle East and closed deals worth more than RM 90,000. Travelled to Dubai and handled the operations of the award night, which included prominent companies like Etisalat, du, Dubai Investment Company, Rak Ceramics and many more
  • Assisted during the K3G Fair (co-organized by the Ministry of Higher Education) which attracted tens of thousands job-seekers during a 3 day fair
  • Assisted during an International Muslim Unity Convention which was attended by respected Muslim and Non-Muslim scholars from around the world                                               

Experiences Gained : 

Tremendously helped in boosting my self confidence as I always dealing with VPs, CEOs and Directors.

Telemarketing sales experience in marketing programs specialisingin technical , marketing, hr, security (Kinesic Interview Technique)Good team player and Multitasking capabilitiesProven initiative and ability to work with minimal supervisionExcellent organizational and motivational skills
Nov 2012Present

Executive Assistant

AIG Insurance

Administrative / Secretarial/ Operations:

  • Provide administrative support to 3 local Vice Presidents and 8 Vice Presidents in Singapore
  • Coordinate travel, hotel accommodation, airport transfers, cash advance, pre-payment of hotel for more than 50 regional staff in various department (IT, Fraud Investigation, Customer Solutions, Finance, etc)
  • Responsible for word processing collation of official company documents such as weekly reports, executive summaries and contracts
  • Arrange for and manage material for Chief Operating Officer’s meetings with staff which requires initiative, industriousness and the ability to work to tight deadlines
  • On boarding process for local and expatriates
  • Manage the administration/operation of the Regional department on a day-to-day basis.
  • Coordinate team building activities, sports and corporate lunches and dinners
  • A go-to person for administrative / operation needs 
Aug 2011Jul 2012

Membership Services Coordinator

Society of Petroleum Engineers

Administrative / Secretarial:

  • Responsible for section reports, membership issues, and posting payments where necessary
  • Attend section and student chapter meetings in the region as and when requested
  • Assist in planning and arranging annual Regional Student Paper Contest – including solicitation of submission and judges; work closely with the committee to conduct the contest, and report results
  • Provide administrative assistance for Regional Awards Programme
  • Coordinate Regional Scholarship Programme – including solicitation of nominations and processing of nominations; work closely with the Manager to assist the Regional Directors and Nomination Committees to make selections and meet deadlines
  • Assist in providing administrative support for Regional Directors and help prepare regional communications
  • Extensive dairy management for 3 of SPE's Presidents during their visit to this region (flight bookings, hotel accomodation, transport and appointments with Senior Management in various countries)
  • Provide support for Regional and/or National Councils as needed
  • Coordinate the Volunteer Appreciation Programme in the region
  • Provide administrative assistance for Regional Section Officers’ Conference
  • Provide administrative assistance for the Young Professionals Workshop, Education Week,  Education Day(s) and Certification programmes and to report and suggest areas for improvement
  • Participate in global teleconferences

Accomplishment :

  • Planned and coordinated the flight details, visa, hotel accomodation, allowances, activities and projects for more than 100 Engineering Students from worldwide to attend the Education Week Program for one week in Bangkok Thailand.
Jun 2010Aug 2011

Executive Officer

Malaysia New Zealand Chamber of Commerce

Administrative / Secretarial:

  • Manage the administration/operation of the Chamber on a day-to-day basis.
  • Prepare agenda and collect materials for meetings, speeches, and conferences; take minutes and keep records of proceedings as required.
  • Attending to the Chairman’s diary/appointments, travel arrangements and flight bookings.
  • Arrange for committee meetings, arrange for annual dinners/company events
  • Monitor and manage the Chamber’s website and social media networks activities. Produce welcome notes, updates on event postings.
  • Manage recruitment exercise that includes placement of advertisements, handling applications and candidates, organizing and selection procedures.
  • Dealing with all suppliers with regards to purchasing, which include all office equipments, stocks & supplies as well as printing of company stationeries, marketing and miscellaneous literature. Acquire quotations, negotiating payment terms and rebates.
  • Act as liaison between the Chairman, Committee Members, members and also other Business Councils, Chambers and High Commission.
  • Compile and maintain records, statistical information, and reports.
  • Review, proofread, and edit documents prepared for the Chairman’s signature.

Events Management / Public Relations /Marketing:

  • Developing, organising, planning and promoting a range of large scale events
  • Reviewing and sourcing the locations where the event is to be held
  • Creating promotional material for the event & distributing it to the target audience
  •  Preparing and managing budgets for the event
  • Ensuring adequate staff are available for the event
  • Creating a table sales database for all events
  • Post event tasks, managing evaluation form analysis, thank you letters
  • Liaise and negotiate with suppliers such as florists and external caterers
  • Assisting with direct marketing initiatives and promotional activities
  • Conducting a follow up analysis of events
  • Maintaining an inventory of facility & equipment used
  • Building good client and sponsor relationships
  • Sending out accurate client contracts and ensuring they are signed & returned within appropriate deadlines
  • Design Flyer and promote events to members and  to non-members
  • Plan and coordinate monthly Networking meetings with members


  • Prepare and maintain finance records/documentation such as invoices, payments (issuing cheques and petty cash), collections, allowances, claims, audit, taxation (company and service tax) and any other ad-hoc finance matters
  • Dealing with Banks and Lawyers on business documentations and company records as well as bank transactions such as transfers, drafts, overdrafts and cheques.


  • Planned and coordinated the New Zealand Annual Dinner and Dance 2010 which sold more than 80 tables, attracting more than 800 members, non-members, guests and VIPs
  • Applied for relevant licenses and permit from Authorities for foreign performance
  • Coordinated the “Christchurch Earthquake Disaster Fund” with a local bank to raise funds for the earthquake victims of Christchurch, New Zealand. Organized a Fund Raising dinner to raise more funds
Feb 2008Jan 2009

Senior Corporate Sales Executive

UNI Strategic Sdn Bhd
  • Sales & marketing for conferences and training’s organised in the Middle East
Jan 2005Jul 2007


JM Stationery
  • Compile and upload sales and purchase orders into system on schedule
  • Handled inventory, buying andclientservice
  • Source and select vendors to ensure cost reductions and product availability
  • Update and maintain all sales and purchasing reports for cost tracking and forecasting
  • Training of retail staff
  • Payroll


Oct 2000Dec 2004

Operations & Administrative Executive

MI Publishing Sdn Bhd
  • Reporting to the General Manager and Managing Director based in Singapore
  • In charge of all outgoing correspondences
  • Manage accounts receivable and payment requisition
  • Manage and maintain employee’s attendance, annual and medical leave record
  • Liase with Singapore offices on issues pertaining to employee welfare benefits and Income Tax matters
  • Work permit renewals for expatriates
  • Ensure smooth running of the computer network, internet broadband connection by running regular anti virus and proper management of the network
  • Assist sales, editorial and promotion dept
  • In charge of magazines permit renewal from the Ministry of Home Affairs 
  • Organize company’s annual dinner and dance
  • Personal assistance (organize event, insurance & financial liaisons, trips & accommodation, purchase order, etc).
Jun 1996Oct 2000


Sin Heap Lee Construction Sdn Bhd

  • Provide secretarial and administrative assistance to the Senior Project Manager, Infrastructure Manager, Project Managers and Site Supervisors in their correspondence to consultants and Government Authorities
  • Maintain and update 80 site and office employee’s leave and attendance record
  • Purchasing and Inventory Control
  • Assistance during sales launches
  • Organize company’s annual dinner and dance                                       
  • Prepare monthly site progress and budget reports
Manage company’s monthly petty cash fund of RM8000
Jun 1995May 1996


RIFA Group of Colleges
  • Lectured engineering subjects to full and part time engineering students
  • Assessing students course work and material
  • Responsible for the departmental administrative work
  • Provided mentoring, advice and support to stuents on a personal level
  • Actively led class discussions and encourage debates
  • Was responsible for preparing the learning material for courses and devising relevant practical activities
  • Involved in course team activities and curriculum development for students

Apr 1995Jun 1995

Senior Clerk (Sales Dept)

Syuen Hotel
  • Provided secretarial and adminisrative assistance to the Sales Manager and Assistant Sales Manager
  • Handles all incoming inquiries about hotel room and function hall rates


Sharifah Zahabar

Sofiani Luddin

"Besides being a joy to work with, Alphonsa is also a tremendously hardworking, diligent and trustworthy individual. She ensures every single one of her task is completed end-to-end.

Though she was an asset to our Strategic Partnership efforts, Alphonsa was also extraordinarily helpful in other areas of the company. In addition to performing effective sales pitching, Alphonsa assumed a leadership role in operations/back-office and administration work, inspiring and motivating other employees."

Mohan Jacob

Brian Pereira

“Alphonsa is the type of person that watches and learns, and she learns incredibly fast. She sets targets for herself to achieve and goes after it with an incredible fervor.She was an amazing asset to the sales team at My Events always delivering what she promises at the end of the week. She manages her clients expectations and need well finding the best and most suitable match for events that she undertakes.Alphonsa is definitely a true gem and a incredible asset to any team she joins. I wish her all the best in her future undertakings.”July 6, 2012

“Alphonsa is a extremely brilliant asset to the team, she is extremely hardworking, and always willing to go the extra mile for the development of the products under her care. She is extremely resourceful, very dedicated and thorough with her research for the events she looks after.

I would describe Alphonsa as a determined worker who gets the job done and tackles every hurdle with a smile on her face. She is definately a asset to any organisation that she joins.”January 29, 2010

Wong Yen Li

RA Ramesh



Human Resource Management

Universiti Teknologi Malaysia

Certificate in Human Resource Management

Universiti Teknologi Malaysia

Diploma in Business Administration

Cambridge Tutorial College

Diploma in Computer Engineering

Linton Institute of Technology



Internet Skills
MS Office
Microsoft Outlook / Outlook Express


Jul 2012Present

Brainbench Business Communication assessment

Jul 2012Present

Written English

Jul 2012Present

Listening Skills

Brain Bench