- Houston US-TX
- [email protected]
Crafted the business strategies, tools and training that were used by the North American Deployment Services business unit to provide the smooth on time delivery of multimillion dollar telecommunications equipment throughout the United States.
Directed and managed a highly technical workforce responsible for the installation, maintenance, testing and quality auditing of complex telecommunications equipment throughout the United States.
"Allen has been instrumental in helping institute new company-wide cost saving procedures. He is very well organized and diligent in his responsibilities” December 17, 2012
“Allen is a sharp problem solver. He was responsible for creating the scheduling system for Tellabs Field Service Engineers for Test & Acceptance projects. He took the time understand project requirements and always worked to ensure that proper field resources were assigned to projects. He is a diligent professional who addresses issues head on and brings them to resolution. It's always a pleasure working with Allen. He would be great asset on any team.” December 8, 2012
"I would recommend Allen for future IT development work as he has been instrumental in assisting my team"
“In his tenure at Tellabs, Allen was invaluable in his support of the North American Deployment organization. In this role he engineered and implemented software, database and SharePoint solutions that provided the management teams the means to deliver hassle free, high quality, timely products and services to our customers. He also delivered annual operating reductions through improved resource allocation, deployment and quality audit software tools. Allen was called upon to develop a better system to manage the various deployment issues for the organization. Allen applied his software development skills to design an issue management system for the North America Deployment organization, which resulted in a reduction of critical deployment issues and contributed to significant cost savings. As the Director of the North American Customer Service Operation, I give Allen the highest recommendation for his in-depth knowledge of databases, web technologies and software development life cycle. He has excellent problem analysis, troubleshooting, and problem resolution skills. I am confident he will make similar contributions for the companies that he is engaged with in the future.” December 19, 2012