Almdar Hussain

  • Mysore Karnataka
  • +91 8050560591
  • almdarh@ymail.com
Almdar Hussain

FRONT OFFICE MANAGER/RESERVATIONS

Work History

Work History
Sep 2013 - Present

Front Office Manager/reservations

HOTEL LUCIYA INTERNATIONAL
MYSORE, KARNATAKA till At Present Front Office Manager/Reservations Responsibilities undergone Develop and execute Front office strategies Maintain and sort a large folios of the guests Handling reservations Manage tariff plans, developing attractive offers for the guests Coach, mentor and motivate the Front Office team Identify the problems and rectify them Handling cash, tele-calling, cash settlement, night audit. Hotel software, attending guests check-in, check-out, travel desk. E-mails and promotions of the hotel for the past guests Providing Discounts for the repeated Guests Maintain Proper Log book Take orders from the G.M & inform the same to F. O staff Checking Guest Comfortable Report Assign Shift Rooster for the F. O staff Training F. O team Time Management Generate I. O. C if required Updating Notice Board for the Guests Cross Check Expected Arrivals, Assign Room No. s for Arrivals, Cleaned Rooms, Expected Departures Concentrate on Guest Cycle, Guest Amenities, Guest Relation Lobby Maintenance, Daily Briefing Salary Statement, Daily Expense, Revenue Management, Room Management M.O.D Preparing S.O. P for the team Online OTA, s Online Inventory Update Online marketing Guest Feedback, Solving the bad Feeds Replying for online Reviews, Collecting Feedback from Guest Shift Filler Proper Co-ordination with Accounts and H. K Dept all other Dept Reporting all sort of things to General Manager Weekly reports submitting to G.M Taking care for Diplomats Maintain Files Check-in, Check-out, Function Prospectors, Bills on Hold, Online Payments Guest Registration, Police Report, Foreigners Report, Night Audit, Cash Hand Over, ARR, I. O. C, F. O. C, V.I.P Guests, House Guests, Reservations PMS: FOM COGNITION PROACTIVE LUCID PROMIS SWING HMS
Mar 2011 - Apr 2013

Front Office Assistant

HOTEL THE VICEROY
MYSORE, KARNATAKA, INDIA Front Office Assistant Responsibilities Undergone Attending guests Check-in/check-out Identifying the guest type and doing the respective settlements Interaction with the inter-office staff Punctuality Develop good relation with the staff Proper shift attending Tele-calling, cashiering, shift-close proper hand-over, filing
Mar 2011 - Apr 2013

Front Office Supervisor

HOTEL THE VICEROY
MYSORE, KARNATAKA, INDIA Front Office Supervisor(PROMOTED) Responsibilities Undergone Attending guests, Check-in/check-out Identifying the guest type and doing the respective settlements Interaction with the inter-office staff, Punctuality Develop good relation with the staff, Proper shift attending Tele-calling, cashiering, shift-close proper hand-over, filing Lead the Front Office team for the respective shift Cross check all the Settlement, Report all the activities done to Front Office Manager Take orders from the F. O. M & inform the same to staff
Mar 2011 - Apr 2013

Front Office Executive

HOTEL THE VICEROY
MYSORE, KARNATAKA, INDIA Front Office Executive(PROMOTED) Responsibilities Undergone Interaction with the inter-office staff Proper shift attending, Punctuality Develop good relation with the staff Lead the Front Office team Cross check all the Settlement, Report all the activities done to Front Office Manager Take orders from the F. O. M & inform the same to staff Daily Briefing to the F. O staff, Take care Reservations Tele-Calling, Guest Satisfaction Passing F. O. C, I. O. C Shift Record Acting F. O. M in the absence of F. O. M Getting Guest Comfortable Report Arranging Welcome Drink for the Guests
Nov 2010 - Feb 2011

Front Office Assistant Trainee

HOTEL REGAALIS
MYSORE, KARNATAKA, INDIA (Front Office Assistant Trainee) Responsibilities Undergone Attending guests Check-in/check-out Interaction with the inter-office staff Punctuality Develop good relation with the staff Proper shift attending Tele-calling
Aug 2010 - Nov 2010

Front Office Assistant Trainee

HOTEL RAMANASHREE
MYSORE, KARNATAKA, INDIA (Front Office Assistant Trainee) Responsibilities Undergone Attending guests Check-in/check-out Interaction with the inter-office staff Punctuality Develop good relation with the staff Proper shift attending Tele-calling
Apr 2009 - May 2010

Front Office Assistant

HOTEL SK RESIDENCY
MYSORE, KARNATAKA, INDIA Front Office Assistant(Night Shift Only) Responsibilities Undergone Attending guests, Check-in/check-out Identifying the guest type and doing the respective settlements Interaction with the inter-office staff, Punctuality Develop good relation with the staff, Proper shift attending Tele-calling, cashiering, shift-close, Night Audit, proper hand-over, filing Cross check all the Settlement, Report all the activities done to Front Office Manager

Education

Education
2009 - 2012

B.com

D BANUMAIAH'S FIRST GRADE COLLEGE

Bachelor's Degree

2010 - 2010

HOSPITALITY(HOTEL MANAGEMENT

Dr.REDDY'S FOUNDATION
2007 - 2009

11th & 12th PRE UNIVERSITY COLLEGE

VIDYA VARDHAKA PU COLLEGE

PCMC

2006 - 2007

SSLC

FAROOQIYA BOYS HIGH SCHOOL

10th

PROPERTY MANAGEMENT SYSTEMS

FRONT OFFICE MANAGEMENT

HOTEL MANAGEMENT SYSYTEM

LUCID PROMIS

COGNITION

PRO-ACTIVE DESK