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Work experience

May 2011May 2014

Server/bartender of 1933

St. Elmo Steakhouse

Open/Closing duties, handle cash, initiate and maintain regular guest retention.

Jan 2009May 2011

Captain Server/Bartender

Sullivan's Steakhouse
Bartender/ IN

Education

20062010

B.A

Indiana University

Spanish Translation, minor in Business

20022006

High School Diploma

Zionsville Community High School

Graduated with Honors

Skills

Writing
Studied writing in multiple languages.  Specialize in opinionated articles, academic articles, research, poetry, fiction and non-fiction
Customer Service
I have had 10+ years in customer service experience and is the field in which I excel
Hospitality
Hospitality has been a foundation of all position I have held previous.
Product Knowledge
I learn and memorize quickly, making new products and procedures simple to learn.
Creativity
I have enjoyed refining policies as well as giving input on how to make operations more efficient.
Communication
I specialize in interpersonal communication as well as written communication.  I have great vocabulary and diction skills.

Portfolio

References

Chris Ratay, GM 

Former Supervisor, St. Elmo Steakhouse 317.635.0636

Naiomy Guerrero, Teacher & NYU Grad Student

Former co-worker 347.255.6900

Shayan Habib, Director Client Services

Former supervisor, PUSH Models 317.600.4048