San Diego, CA - Communicate by telephone and written correspondence to determine clients needs. Review final billing with client and obtain approval on all event technology charges. Develop and maintain long-term relationships with VIP and repeat clients. Follow up with clients through thank-you letters and post-event service evaluations. Cultivate and maintain relationships with customers, hotel staff and fellow colleagues. Use customized meeting diagrams, billing system and marketing materials to create and deliver sales presentations detailing equipment, services and labor estimates. Assist Director with forecasting revenue and capture rate reporting. Attend all onsite inspections and pre-event and post-event meetings.