Accomplished, client-focused professional Customer Service Representative with 3-years experience delivering excellence in the management of processes, procedures, and personnel within call center environments. Demonstrated ability to ensure high levels of customer service, interpreting needs and matching with services and solutions to best address to customized client requirements.
Seeking a position to strengthen my skills and help make a positive impact in a role that can open success doors for me.
- Strong ability to solve problems & work independently.
- Have excellent abilities to be an efficient, multi-tasking & reliable asset and committed to deadlines and finishing tasks "On time".
- Excellent writing skills, observant, keen on details and goal oriented.
- Responsible for delivering quality work and also flexible to work with a team.
- Have a strong ability to learn, research and execute independently, as well as dedication to contribute to the growth of the organization.
- Highly efficient in analyzing and researching complex data and information to ensure contractual and regulatory requirements are met.