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Interest

PROFESSIONAL MEMBERSHIPS

Society for Human Resource Management

Alpha Delta Pi Sorority

Ronald McDonald House Charities

Summary

Experienced written and verbal communicator, staff trainer, manager, editor, data analyst, and problem solver with great interpersonal skills, seeking position as Human Resource Generalist to continue with the next step of my career.

Work experience

Feb 2011Present

Member Services

Eglin Federal Credit Union

Communicates guidelines of account structures and financial policies

Completes account transactions

Provided information about account correction and possible fraud detection

Helps members maintain correct account balancing

Provides members guidance about automated transactions and electronic services

Aug 2003Jul 2008

Human Resource Generalist

Northwestern Mutual

Staff Management

Payroll

Coordinated employee benefits and oversaw implementation

Coordinated all aspects of employment, including orientation, job posting process, compensation, benefits, and payroll

Streamlined operations and increased customer satisfaction by using office organization techniques and placing customers as our highest priority.

In charge of all customer service, office management, travel, and calendaring.

Demonstrated capacity to develop and maintain comprehensive administrative processes that improve the efficiency of day-to-day operations

Responsible for scheduling and travel arrangements and reimbursements

Jan 2003Aug 2003

Marketing Coordinator

Silver Sands Factory Stores

Hospitality relations within the community

Quarterly store evaluations

Executed and maintained a working budget

Worked as a liaison for local and nationals companies

Worked with contracts

Gathered data form promotions and tracked the response

Education

Oct 2008Jun 2011

Masters Degree

Troy University
Aug 1998May 2002

Bachelor of Arts

University of West Florida

Skills

Computer Skills
  HRIS applications MS office (Word, Excel, Power Point, Access, Outlook) Office Equipment (Fax, Copy Machine, Multi-line phone)  
Human Resource
  Understands labor management systems such as PeopleSoft, and Security Profile Perform client interviews for selected operational areas as necessary Assist in the development of capabilities and performance measurements (Key Performance Indicators) Knowledgeable in Benefits administration as well as FMLA/ADA/EEO/WC Employment Law Mediation HR policies and procedures Staff Recruitment and Retention Electronic Payroll