AT ZARA MANS STORE
Welcoming customers into the store, initiating the sales process, offering them qualified advice on the available products, recommending and demonstrating appropriate products, promoting cross selling with a view to meet customer’s needs. Providing professional till point service to close the sale and offering the customers an overall enjoyable shopping experience. Handling customer’s complaints professionally and forward any serious issues to the Store Manager / Duty Manager for suitable resolution. Providing customers with information on special offers, sales or promotion events. Merchandising goods prominently on the shop shelves and displaying units, replenishing stocks as often as required in cooperation with the Store Manager / Deputy Floor Manager and merchandising team. Maintaining personal grooming as per brand standards to represent a positive image.