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Work History

Jan 2015Dec 2015

Head Bartender / Server / Trainer

Carmelitas

Achievements Include - Experienced Lead Bartender adept at maintaining a busy bar, keeping a full staff happy and working efficiently,  and delivering a variety of excellent drinks at an optimum level while adhering to local and state government health codes. Responsible for the establishment's inventory of alcohol to be up to date and accurate. Showcased strong managerial skills and great team player. Able to work any position in the FOH and maintain establishment's high level of customer service. 

Sep 2012Apr 2014

Bartender / Server

Buffalo Wild Wings

Achievements Include - Moving up from server to bartender within a month of being hired. Answered our guest's questions and took care of customer complaints, with the goal of ensuring a positive customer experience. In charge of the opening and closing of the bar; took continuous alcohol responsibility classes. Was a trainer of newly hired employees. Solely responsible for my personal cash register. Proper pouring and recipe guidelines were followed. Develop relationships with customers. Maintain in-depth product knowledge. Ensure excellent customer service.

Jan 2011Mar 2012

Lead Bartender

Zendejas Mexican Grill and Spirits

Achievements Include -Implemented best standards for customer service. Accustomed to working unsupervised in fast pace  environment. Accomplished Trainer implementing corporate policies and procedures.Diverse professional skills acquired through continuous education and career opportunities. Ensured no shortage or overage of products. Performed other bartending/serving/bar back duties as necessary.

Jan 2012Aug 2012

Bartender / Server

TGI Fridays

Achievements Include -  Always demonstrated outgoing positive and passionate personality. Exhibited effective written and oral communication skills acting as a liaison between the guest and the kitchen. Was a sales associate for Fridays by pushing lunch, dinner and promotional drink specials. Constantly problem solving and working on solutions during my shift in order to meet customers needs and providing the highest standards for customer service in hopes that they will be a repeat customer.

Jun 2007Jul 2009

Bartender / Server

Applebees

Achievements Include - Full knowledge of all food and beverage offerings. Ability to multi-task, make quick decisions and solve problems. Able to consistently pour accurate drink measurements and produce high quality refreshments. Was a motivated team player and provided excellent customer service while having effective communication and people skills. Worked flexible hours.

Certifications

May 2014May 2017

Certificate of Completion for Liquor Law Training

Arizona Department of Liquor Licenses and Control
Oct 2012Oct 2015

Food Handler Education Certificate

County of San Diego Department of Environmental Health

Education

Sep 2006Dec 2009

BA in Graphic Design & Digital Media, Minor in Communication Studies

California Baptist University

ALISHA NUNEZ