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Work experience

Previous Positions in brief (additional details available upon request):

America's Performance Group, Manager, Georgia, October 1988 to December 1991Graphic Arts Solutions, Account Service, February 1988 to October 1988Franklin's Systems, Inc., Marketing Assistant to Graphics Manager, May 1986 - February 1988

Mar 2003Present

Internet Product Manager

AppVault, LLC

As a member of the leadership team, develop innovative internet and mobile products serving the recruitment industry.

  • Collaborate with executive leadership, IT, sales, and client services to define and create innovative and profitable software products, features and services responsive to the market.
  • Drive development of new and improved products combining my in-depth understanding of existing features, emerging market opportunities, and evolving internet trends.
  • Identify requirements using competitive product analysis, logical flows, business owner feedback, online communications, and brainstorming sessions.
  • Document and communicate product requirements to facilitate conceptual understanding, collaboration, critical evaluation and finally agreement of product features.
  • Develop effective and intuitive interactive designs, flows, and user interfaces.Create detailed functional specifications used by IT for software development.
  • Develop standards and work flows for customer service to successfully deliver products and services to clients.
  • Manage team responsible for requirements analysis, troubleshooting, and quality assurance of software and services. 
Apr 2001Feb 2003

Independent Consultant

Developed internet solutions for the following companies:

2 Places At 1 Time - concierge service

  • Performed as project manager to develop a web-based request management system which served their nationwide needs for several years. Developed effective service processes and managed development of site enhancements.

The Cruise Authority

  • Completed redesign of Magazine Cruises website template system utilized successfully for over seven years.
  • Oversaw search engine marketing efforts, and development of marketing content.

Web design, project management and consulting for several other small businesses.

Feb 1999Apr 2001

Senior Project Manager

Managed development of Internet applications for a variety of clients.

Client Management Responsibilities:

  • Worked with internal teams and customers to understand client needs, design effective workflows and develop software solutions within budget.
  • Managed client schedules, budgets, reviews, and training.
  • Identified additional development opportunities.

Project Management Responsibilities:

  • Facilitated requirements and information design meetings.
  • Interfaced with team leads to create detailed work plans and budgets.
  • Managed internal and external reviews of documentation and deliverables.
  • Met daily with team leads and staff to keep projects on track and problem solve as needed.

Top Projects:

  • 2 Places At 1 Time (nationwide, corporate concierge services) - Internet based, service request order system including extensive administrative and reporting tools.
  • Mac of all Trades (used Macintosh reseller) - ecommerce website with estimating tools, and products listings.
  • Fulton County School System - Intranet website.
Feb 1995Feb 1999

Multimedia Project Manager

MCI WorldCom, Inc.

Managed development of communications and web tools geared to 10,000 sales and support employees. Communications were designed to educate internal audiences on corporate messages, new products, and sales techniques. Tools were developed to allow online ordering of sales and customer materials. Media included CD ROMs, Intranet sites, web-based applications, videos and print.

  • Consulted with internal teams to perform needs analysis.
  • Defined and secured development teams (writers, graphic artists and programmers, etc.).
  • Managed all aspects including graphic and interface design, video production, programming and testing. Maintained budget and timeline.
  • Interfaced with MCI's marketing communications, systems engineering, help desk and field automation to insure proper integration of products.
Dec 1991Mar 1993

Graphics Department Manager

American Express (Travel Division)

Managed department and staff responsible for creation of advertising materials and publications. Worked with marketing teams to develop effective four-color catalogs, newspaper ads, newsletters and direct mailings.

  • Successfully established in-house graphics production resulting in significant cost savings.
  • Managed all aspects of pre-press production of travel catalogs (inception to completion).
  • Established procedures to increase productivity and assure quality.
  • Projected and maintained budget and scheduling.
  • Retained and managed department staff.


Bachelor of Arts

Indiana University

Graduated May 1986


Critically evaluate the information gathered from multiple sources, apply high-level information into details, filter low-level information to a general understanding, identify the underlying strategic needs within user requests, and distinguish solutions from requirements.
Flow Diagrams
Chart flow of software features to facilitate development of product road maps.
Work with individuals and groups to determine product needs; ask the right questions to uncover essential requirements information.
Adobe Photoshop
Utilize for web layouts, mock-ups, imagery.
Microsoft Office Tools

Sample Products


Key Abilities

Member of a dynamic, strategic management team as Product Manager driving innovative development of internet software and solutions. Specialties:

  • Navigate ideas from concept to reality.
  • Communicate effectively with a variety of disciplines.
  • Unique capacity to infuse future vision into product solutions.


  • Key role in developing core design of skill-based, jobseeker database which has proved critical to growth of company.
  • Managed development of several internet applications, sites and features meeting client business needs for years.
  • Integration of Ecomm products.
  • SMS features.