Work History

Work History

Google

Oct 2014 - Present

Operations Manager

  • Managing Customer Experience Operations
  • Expeditions Pioneer Program Manager

Marketing Program Manager

  • Managing the team of 9 Marketing Managers of Google Partners located in 126 countries in EMEA
  • Recruiting new employees
  • Preparing training materials, planning and conducting trainings for new employees
  • Strategic Partner Management: 
    • Helping agencies to get certified and perform as Google Trusted Agencies
    • Supporting agencies in using online tools
  • Tracking sales performance, analyzing data and providing detailed weekly reports to Global Business View Management team
  • Representing the Google Maps Business View Program at events
  • Optimizing processes of the Google Maps Business View Agency program
  • Handling the full range of Google products and coaching the team members on using these products
  • Managing contract signatory process
  • Leading everyday gPause stress management trainings for Google employees
  • Working in collaboration with Google My Business, SPD, Street View, AdWords and other Google departments

Project Manager

Apr 2014 - Present
Little Hero, Khyentse Foundation
  • Managing the process of writing, illustrating, designing, translating into 3 languages, editing and publishing a series of books for children
  • Recruiting the team
  • Fundraising
  • Translating from English into Polish

Editorial & SEO Manager

Jun 2013 - Nov 2014
eDarling, Berlin
  • Responsible for the editorial office
  • Optimizing the website -choosing keywords (using Google AdWords) -writing new SEO optimized texts and optimizing the existing ones
  • Managing editorial mailbox, answering the emails of the users of the portal
  • Creating weekly SEO reports, checking and increasing the visibility of the website (using Google Analytics, Sistrix, Searchmetrix and other SEO tools)
  • Creating and managing the content of the website (in CMS Drupal)
  • Planning monthly tasks for the team (using the management tool Trello)
  • Recruiting and training of interns and new employees
  • Managing the corporate social medias
  • Cooperating with bloggers and webmasters (managing the linkbuilding process in Linkbird)
  • Planning and verification of the corporate research (using Survey Monkey)
  • Co-creation of television and radio advertisements
  • Working in collaboration with the Online Marketing, Associate Marketing and Customer Care departments

Content Editor

May 2012 - Oct 2013
DaWanda.com, Berlin
  • Customer Support Management of an e-commerce portal
  • Translating the content of the website from German and English into Polish
  • Optimizing the website - choosing keywords (using Google Adwords) -writing new SEO optimized texts and optimizing the existing ones
  • Cooperating with bloggers and webmasters

Sales Team Leader / Community & Online Marketing Manager

2011 - 2012
9flats.com, Berlin
  • Responsible for the polish branch of the portal
  • Recruiting and training of interns and new employees
  • Supervising the work of a team of Sales Managers, planning monthly tasks for the team
  • Researching and acquisition of the new users of the portal
  • Managing editorial mailbox, answering the emails and phone calls of the users of the portal
  • Technical support in using online tools
  • Translating the content of the website from German and English into Polish
  • Optimizing the website - choosing keywords (using Google AdWords) -writing new SEO optimized texts and optimizing the existing ones
  • Checking and increasing the visibility of the website (using Google Analytics), Creating monthly reports
  • Creating and managing the content of the corporate blog (in Wordpress)
  • Managing the corporate social medias
  • Cooperating with bloggers and webmasters
  • Building keyword lists for Google AdWords campaigns

Office Manager

2002 - 2003
NGO Karmakamtzang Centre, London

Education

Education

MASTERS

2007 - 2011
University of Wroclaw

Journalism and Social Communications, Specialization: Marketing

NGO Management, Project Management

Apr 2009 - Nov 2009
Tratwa 

Skils

English - Fluent, German - Fluent, Polish - Native, Russian - Intermediate

Salesforce, Google Docs, MS Office, Drupal, Wordpress, Photoshop

SEM, SEO & Project Management tools

Driving License

Hobbies

traveling, psychology, virtual reality