Alicia Singletary

  • San Francisco CA (relocating to Seattle, WA June 2015)

Account MAnager

Work History

Work History
Apr 2014 - Present

Account Manager/ Visual Merchandiser

Amour Vert
  • Wholesale vendor account manager. Managing customer accounts in the Northeast, Midwest and South. Strive to develop a close partnership with vendors and Amour Vert to ensure vendor satisfaction in every aspect of the account relationship: delivering superior customer service for on time order delivery, constant communication to ensure satisfaction with the line as well as opportunity for up sell.
  • Timely communication via phone and email.
  • Manage the delivery process with responsibilities to include contacting accounts for payment, invoicing, packaging and shipping goods.
  • Key Account management to include ecommerce vendors Gilt, Zulily, Hautelook, and Preserve.us adhering to vendor guidelines and utilizing portal services to include GXS, Intertrade, and RMS.
  • Coordinate with PR dept. and distribute sample requests accordingly.
  • Collaboration with upper management on effective vendor relationships and brand strategies.
  • Assist with buy, allocation, and merchandising of product for Amour Vert corporate retail store and pop-up shops.
  • Partner with store manager on merchandising and window display in Amour Vert store. Lead window display installation for Amour Vert retail grand opening.
Aug 2013 - May 2014

Remote Stylist

Stitch Fix
  • Part-time remote Stylist. Using Stitch Fix's online platform, curated a selection of clothes and accessories based on the client's lifestyle, taste preferences, and requests.
  • Utilized Pinterest and Twitter to gain further insight of the client's interests and likes to deliver the most personalized Fix for each client.
  • Gave styling advice to each client through personal notes included in each Fix sent.
Oct 2012 - Apr 2014

Visual Merchandiser

H&M
  • Visual Merchandiser. Lead Visual in styling Kids as well as H&M Man and the Divided Blue brand. Previous Lead of Divided Black and Red Brand.
  • Styled and constructed indoor displays as well as window displays. Ensured garment presentation and garment care was executed according to H&M guidelines.
  • Planned and implemented all store campaigns and activities together with the store team. Actively worked in a commercial way to maximize sales.
  • Ensured that orders for display materials and supplies were placed in a timely manner. Oversaw the care and maintenance of display materials.
  • Trained, coached, and gave daily feedback on garment presentation to the store staff. Planned and conducted training together with the Department Manager.
  • Assisted Store Manager in establishing and overseeing sales and cost plans, budgets and variable costs for department; worked with comparable sales to last year, sales to budget and future sales trends to maximize profitability.
Oct 2011 - Aug 2012

Account Executive

Yelp.com
  • Sales and Advertising Account Executive. Made a high volume of outbound sales calls to a variety of local business owners daily.
  • Managed own leads and drove the full sales cycle from prospecting to closing deals.
  • Managed 300+ accounts in Salesforce daily

Education

Education
2007 - 2011

Bachelors

University of Washington

Bachelor of Arts degree in Sociology with a focus on marketing and race relations. 

Dance Minor, with 16 years of dance training, studying various forms of dance to include Classical ballet, Contemporary Ballet, Modern and Jazz.

Activities and Societies: Dance Majors Concert, Women's Choir

Skills

Skills

Zendesk

Joor

Apparel Magic

Microsoft Office Suite

Word, Excel, Outlook

Salesforce.com

Visual Merchandising

Styling