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Summary

Offering 15 years of HR management experiences and background. A hardworking, pleasant and likeable individual who is able to ensure that a HR department provides a professional service to a company’s entire workforce. With her present employer she plays a crucial role in supporting the HR team to facilitate and maintain a wide range of HR administrative systems. Right now she would like to work for a company where everyone is treated equally and where there are regular career advancement opportunities.

Work experience

MediExpress (Malaysia) Sdn Bhd
Apr 2016Nov 2016

Senior HR & Admin Executive

JOB DESCRIPTION

Staffing & Recruitment

Compensation & Benefits

HR Policies and procedures

Employee relations

Payroll Reports

Administrative works

Ad-hoc duties assigned by immediate superior

NLC General Pest Control Sdn Bhd
Aug 2015Oct 2015

Senior HR & Admin Executive

JOB DESCRIPTION

Staffing & Recruitment

Compensation & Benefits

HR Policies and procedures

Employee relations

Payroll Reports

Administrative works

Ad-hoc duties assigned by immediate superior

MXM International Sdn Bhd
Mar 2012Jul 2015

Senior HR & Admin Executive

JOB DESCRIPTION

Staffing & recruitment

Compensation & benefits

HR Policies and procedures

Employee relations

Payroll Reports

Administrative works

The Esquire Kitchen Sdn BHd
Mar 2009Mar 2012

HR & Admin Officer

JOB DESCRIPTION 

Payroll-key in Service Charge, NPL & etc.

Payroll Report:     a. Payroll Detail

                               b. Bank Crediting Report

                               c. Cash Report

                               d. Cheque Report

                               e. Witheld Report

                               f. OT Report

                               g. Payroll Summary

                               h. Allowance & Deduction

Report Bank Crediting Summary

Print Payslips Key in Leave(AL, MC & others)

Updated & Filing

Malaysia Milk Sdn Bhd
Jul 2008Mar 2009

Administration Assistant

JOB DESCRIPTION 

Oversee all aspects of general office coordination.

Maintain office calendar to coordinate work flow and meetings.

Maintain confidentiality in all aspects of client, staff and agency information.

Monitor and assist with maintenance of the organization's website.

Interact with clients, vendors and visitors.

Answer telephones and transfer to appropriate staff member.

Open, sort and distribute incoming correspondence, including faxes and email.

Tiong Nam Logistics Solutions Sdn Bhd
Mar 2008Jul 2008

Administration Assistant

JOB DESCRIPTION

Oversee all aspects of general office coordination.

Maintain office calendar to coordinate work flow and meetings.

Maintain confidentiality in all aspects of client, staff and agency information.

Monitor and assist with maintenance of the organization's website.

Interact with clients, vendors and visitors.

Answer telephones and transfer to appropriate staff member.

Open, sort and distribute incoming correspondence, including faxes and email.

Alpha Home Appliances Sdn Bhd
Sep 2007Feb 2008

Customer Service Assistant

JOB DESCRIPTION

Deal directly with customers either by telephone, electronically or face to face

Respond promptly to customer inquiries

Handle and resolve customer complaints

Obtain and evaluate all relevant information to handle inquiries and complaints

Perform customer verifications process orders, forms, applications and requests

Direct requests and unresolved issues to the designated resource

Manage customers' accounts

Keep records of customer interactions and transactions

Record details of inquiries, comments and complaints

Record details of actions taken

Manage administration

Communicate and coordinate with internal departments

Follow up on customer interactions

Golden Swift Resources Sdn Bhd
Mar 2007Jul 2007

Admin Executive

JOB DESCRIPTION

Handle all inquiries within my capacity

Arrange" callbacks" to protect boss's time

Relieve management of administrative detail, all projects

Coordinate work flow

Update and chase delegated tasks to ensure progress to deadlines

Diamond & Platinum
Oct 2004Jan 2007

Customer Service Assistant

 JOB DESCRIPTION

Answering incoming calls to the office

Liaising with customers regarding orders placed

Liaising with carriers

Checking stock for customers using computer system and liaising with warehouse management team

Processing relevant paperwork

E-Coffee
Jan 2003Apr 2003

Part Time Waitress, Bartender & Kitchen Helper

 JOB DESCRIPTION

Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.

Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.

Clean tables or counters after patrons have finished dining.

Giordano
May 2000Jan 2001

Sales Promoter

JOB DESCRIPTION

Introduce and sell product ranges(Women's apparel)

Assist and recommend customers in fitting and styling of clothes

Seed Corporation Sdn Bhd
Dec 1999Mar 2000

Sales Promoter

JOB DESCRIPTION

Introduce and sell product ranges(Women's & Men' sapparel)

Assist and recommend customers in fitting and styling of clothes

Education

Olympia College
2003

Diploma in Hospitality/Tourism/Hotel Management | Malaysia

Other information

Name: Alicia Ng Sui Lin

Address: 03-03, Block A, Rumah Pangsa Damansara, Section 19, Jalan Harapan,                        

                46300 Petaling Jaya, Selangor.

Contact no: 012-6513359                                                Email: nga

Date Of Birth: 6th April 1982                                           Age: 35              

I/C: 820406-14-5060                                                       Gender: Female

Marital: Married                                                                Nationality: Malaysian

Skills

Quick Pay (HR2000)


REFERENCE

1. Ms. Juliana

HR & Admin Executive

The Esquire Kitchen Sdn Bhd

Contact no: 011-2683 0297

2. Ms. Christina

Accounts Executive

MXM International Sdn Bhd

Contact no: 010-563 3600

3. Mr. Billy Ching

Financial Controller

MediExpress (Malaysia) Sdn Bhd

Contact no: 016-333 5686