Alicia Dyke

  • +1 253)320 4422
  • aliciad3323@gmail.com

Objective

To obtain a position where I can utilize my expertise in customer service along with computer and design skills to accomplish personal and company goals. 

Qualifications

  • Ability to learn quickly and adapt to a flexible work environment 
  • Works well with a team and is able to keep a positive attitude 
  • Exceptional organization and presentation abilities
  • High verbal and written communication skills
  • Resolves client concerns efficiently and effectively to ensure satisfaction for both the company and the client
  • Communicates effectively with customers to maintain repeat business
  • Ability to adapt to all different personality types in order to properly understand and be understood

Work History

Work History
Aug 2013 - May 2015

Barista 

Starbucks
  • Managing store's social media outlet (@gigclassic357 since Jan 2015)
  • Working in a fast paced environment to create customer experiences 
  • Sharing product knowledge with confidence 
  • Creating customer relationships to ensure repeat business 

Education

Education
Aug 2012 - Jun 2013

Bates Technical College - Web Development Program

Tacoma, WA 

Instruction in this program combines a unique blend of design and development technologies using a hands-on approach. 

  • Conducted layout design and construction for a variety of websites as assigned
  • Worked in teams to complete given assignments 
  • Created and maintained HTML/CSS templates

Recent Website Design