• 27 Highpoint Blvd Ellenbrook WA

Alice Pryse

Summary

Skill Summary 

  • Excellent communication and customer service skills 
  • Quick and eager learner 
  • Professional telephone manner 
  • Articulate 
  • Cooperative and helpful 
  • Great organisation skills 

Computer Proficiency 

  • Quick and accurate typist 
  • Skilled user of Microsoft Office (including Word, Excel, Outlook, and PowerPoint), Internet Explorer, Mozilla (Firefox and Thunderbird), Google Chrome, Gmail,  Windows Media Player, Real Player, Adobe (Acrobat and Reader), WinZip, Photoshop, Objective, TRIM 
  • Cloud management, file and folder sharing, network setup and management, file conversion

Volunteering 

2004 - 2014

Meals on Wheels - delivering hot meals to the elderly 

2005 - 2007

Swan Dogs Home and Shenton Park Refuge - walking dogs, cleaning cages and helping with feeding

Work History

Work History

Laundry Assistant

2014 - 2015
Casey's Linen Service

Responsibilities:

  • Sorting and quality checking linen to send to restaurants and bars
  • Monitoring industrial ironer temperatures-keeping within 10°C margin
  • Accurately counting and bundling napkins and tablecloths
  • Ensuring linen is kept in correct place and good condition and only stored with same

Records Officer

2011 - 2012
Main Roads Western Australia

Responsibilities:

  • Retrieving and filing secure documents
  • Delivering and organising (including auditing) files over 3 floors for all levels of employees, including CEO 
  • Responding to phone and email requests efficiently
  • Organising and delivering mail throughout the office twice a day, and retrieving and posting mail by 3pm daily

Customer Service and Screening Officer

2010 - 2011
Department for Child Protection - Working With Children Screening Unit

 Responsibilities:

  • Providing administrative support to a team of lawyers including scanning, copying, filing and fact checking
  • Organising registered mail daily including addressing/labelling, content checking and posting
  • Promptly contacting customers regarding applications for Working With Children Cards
  • Keeping databases in Microsoft Excel and Word up-to-date

Administrative Officer

Apr 2008 - Oct 2008
Department for Planning and Infrastructure

Responsibilities:

  • Providing administrative support to a team of officers
  • Processing accounts payable and receivable
  • Sorting and registering incoming and outgoing mail
  • Answering phone and email queries accurately and swiftly
  • Researching information and general project support including contacting clients
  • Storing information accurately (hard copy and electronic)

Records Officer

2007 - Apr 2008
Department for Planning and Infrastructure

Responsibilities:

  • File organisation
  • Coordinating and answering phone and email requests
  • Processing incoming cheques

Work Experience

Sep 2005 - Oct 2005
Ravensthorpe Mining Corporation

Worked for 3 weeks completing the following tasks:

  • Scanning documents and blueprints
  • Organising spread sheets
  • Labelling documents based on their content and saving them in an online filing system
  • Filing hard copy documents

Cashier

2004 - 2006
Coles Supermarket

Responsibilities:

  • Balancing cash register
  • Handling cash and EFTPOS transactions
  • Customer service and problem solving (while handling complaints)
  • Cleaning and keeping my check out tidy
  • Price checks, ensuring the right price was always provided
  • Stock rotation

Education

Education

Year 12 TEE

2007
Sevenoaks Senior College

References

Derek Hill - Manager

Main Roads Western Australia

0402 272 057


Ted - Supervisor

Casey's Linen Service

0414 125 323