Site Operations Supervisor For Louis Vuitton At Mjb
Dubai Mall UAE Site Operations supervisor for Louis Vuitton at MJB Group Product knowledge, name and material information. Ensure high levels of customer satisfaction through excellent customer service. Team up with co-workers to ensure proper customer service. Use RMS system to check availability or location of product and client information as well. Coordination with sales staff as per requirement and Assisted manager to identify and resolve issues in the store. Daily and monthly basis reports directly to operation, sales and store manager. Greetings to clients and dealing queries, concerns, complaints, lost and prevention. Replenishment and merchandising when needed. Daily and monthly basis reports directly to operation, sales and store manager. Responsible for completing paperwork of Louis Vuitton such as shipments, transfer, delivery of paid items to the clients, after sale documentation, initials stamping on the name tags, exchange items, watch and jewelry, inventories, sold, reservation, preview, transfer and repair documentation. Interviews potential employees for security operations department before directing them to the operations manager. Decision-making when it comes to the activities done in the store,(such as procedures and rules to deal with of paid items, waiting items, hot stamping, repair items, Alteration, transfer items, reservations) Deal with mall Management and different contractors for location maintenance. Visitors, contractors, inspection documentation. Under the manager's supervision coordinates with the different departments in their organization to ensure that all tasks executed are of best. Giving training to newly employed team members in operations and security department and assisting in their job description. Dealing with security team regarding schedules, attendance sheets, briefing, training regarding all task and responsibilities. Responsible for security within the store.