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Ali Elmehdi

System Administrator | ICT Infrastructure

Career Objective

Looking for an opportunity to utilize my strengths to build my career that would intrinsically help me in achieving greater practical excellence in information technology domain, exceptional hardworking nature along with good communication skills to explore the requirements and come up with innovative solutions.

Work experience

July 2018Present

System Administrator

RED SEA GATEWAY TERMINAL 

Design, implement, troubleshoot, analyse and maintain the ICT Infrastructure environments; It includes network  connectivity and utilization, Windows  server  administration, virtualization, performance tuning, backup and restore. Identifies, researches, and resolves  technical problems. Maintain documentation of client networks and systems.

  • ICT Datacenter administrator.
  • VMware Administrator.
  • Office 365 Administrator.
  • Security Management Administrator (AlienVault). 
  • Backup Administrator.
  • Create and maintain comprehensive documentation as it relates  to server  and network topology, equipment,  and configuration(s).
  • Create project  plans, design, and implement solutions.

  • Level 2 and Level 3 Support  for problems  identified with systems and network. Will act as an escalation for Level r and Level 2 Managed Services support technicians.
  • Create, request, and present  technical specifications and requirements for purchasing of new servers  and networking  equipment  via quote  procedure.

  • Participate  in after-hours upgrades, troubleshooting, and/or  on-call availability as needed.
  • Standard system administration  duties including server  install, System/Application  install and patch management,  Windows  problem  determination and resolution,  log analysis, etc.

  • Configure, test, and maintain LAN equipment  and services,  including switches,  routers, firewalls and VPN.
  • Identify, diagnose, and resolve network problems  including network  connectivity, traffic utilization, etc. using available network tools  in a timely fashion.

  •  Provide Infrastructure services in all areas  needed: storage networking,  Operating System, network security,  directory services, server virtualization  using system  backup and restore·, system and network monitoring, application installation and configuration.

  • Administrating Microsoft Exchange.
  • Assist with monthly reports, and recommendations for Managed Services Clients.
  • Interface with third  party vendors  as liaison between  client and vendor.

  • Utilize superior customer service skills.

  • Stay current with system information,  changes, and updates.

Apr 2015Jun 2018

IT Officer

Rabigh Operation & Maintinance Co. (ROMCO) Subsidiary of NOMAC

My Job Responsibility:

  • Administrating all IT resources (Servers, Switches, Firewall and end-user PCs).
  • Managing and maintenance of Network and Server resources including setup and performing  necessary configurations when required.
  • Maintaining hardware, Software and Network preparation and trouble shooting.
  • Installing SAP GUI and configure the servers connection.
  • Install and update the antivirus application and monitor the system status.
  • Look for the new IT technologies and study it's capabilities to match the company infrastructure requirements.
  • Installing and maintaining company's servers.
  • Administrating Active Directory Users.
  • Maintaining (WSUS) patch management (through administrating LAN Guard).
  • Maintain the pest security practice on all IT infrastructure.   
  • Backup Administrating for servers and clients .
  • Deploying company’s systems at employee’s sites. 
  • Reporting systems status and applying updates.
  • Manage and configure the PABX telephony system AVAYA IP Telephone System.
  • Processing IT Purchase orders using SAP ERP system.
  • Managing the inventory related to the servers, licenses and network devices and keeping the respective inventory up to-date.
  • Purchase necessary IT assets in accordance to company standards and budget.
  • Ensuring System and Network is highly available and taking necessary measures to reduce downtime and failures.
  • Follows established policies, procedures and guidelines and managing IT activities.
Sep 2014Dec 2014

CO-Op Trainee

Maaden Gold & Base Metals

Got overview on:

  • PC's and Printers configurations, troubleshooting and support.
  • Exchange Server Administration.
  • Active Directory Administration.
  • Help Desk system Administration.
  • IT infrastructure Designs and Components.
  • Network Devices Installation.

Got responsible about:

  • PC's and Printers configurations, troubleshooting and support.
  • Network Devices Installation.
  • Help Desk system Administration.

Education

Sep 2007Jan 2015

BSc Degree, Computer Science

Yanbu University College

2007 – 2015.

Activities and Societies:

  • Science Club.
  • Sports Club.
  • Computer Maintenance Labs Team

Qualifications

  • Computer Hardware Maintenance & Troubleshooting Training.
  • AlienVault USM Appliance: Security Analysis (AUSA).
  • CompTIA Network+.

Interests

  • New Technology.
  • Music.
  • Football. 

References

References available upon request.