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S U M M A R Y

I can give the best performance in any work environment , good communication skills with clients and coworkers  , able to deal and work with people from various cultures , Fast learning for any tool in any work field , and I have a lot of experience in network solutions , computer hardware & software  and system administration .

Education

Sep 2009Jun 2013

Bachelor of Management Information Systems

good 

Sep 2006Jun 2009

Dr.Ahmed Bahgat Secondary School

Certifications

Microsoft Certified Solutions Expert (MCSE)

server infrastructure

Microsoft Certified Solutions Associate (MCSA)

windows server 2012

Cisco Certified Network Associate (CCNA)

routing & switching 

(self study)

 Work History

Dec 2014Mar 2015

technical support (UP Q) 

xceedcc

account :  tedata technical support up q 

Jul 2013Aug 2014

technical support 

makkah 

computer and network solutions

Skills

System Administration : [[ active directory _ dns _ dhcp _ ipv4 & subnetting  _ group policy _ wds _ wsus _ microsoft exchange _ Operating Systems _ Software Installation _  Hardware Installation _ file system & sharing  _ virtualization (vmware & hyper-v) _ troubleshooting _  vpn _  IPSec  ]] . 

IT Service management 

Troubleshoot Technical queries and complaints

Network Infrastructure   

Excellent in the use of Internet applications . 

 Microsoft Office 2010 / 2013 

team management

Able to work under pressure

High problem solving   

Highly motivated 

fast learning  

Languages

Arabic :  (Native Language ) 

English : ( Very Good ) .

Hobbies & Interests

Reading , cooking , fishing , traveling , football . 

status

Birthday : 9 / 1 / 1992  . 

Nationality : Egyptian .

Military status : exempted .

Address :  1elmanfy st , elmoryotya , elharam , elgiza  .