- Content Management in the Kenya Airways website (www.kenya-airways.com)
- Sharepoint Administration.
- Troubleshooting customers/users faults to achieve fault resolution for all incidents in regards to the Website and Sharepoint 2013.
- Liaising together with the developers to provide the business with efficiently functioning systems
- Server management and troubleshooting
- Working with the internal IT support team on any requirements for equipment or systems that need specialization, including implementation and training
- Advise clients on both existing and new technology
- Knowledge transfer: train end users on systems administration