Alfonso Rodriguez

Alfonso Rodriguez

Summary

Talented and aggressive management professional with strong analytical skills and experience leading change management activities  

  • Detail-oriented, with outstanding analytical and problem solving capacity.
  • Strong organizational, management, and leadership qualifications. 
  • Proven ability to provide excellent internal and external customer service.
  • Superior reporting and senior management supporting abilities.
  • Exemplary written and oral communication skills; Bilingual in Spanish.
  • Highly effective negotiator and mediator.
  • Able to handle multiple projects simultaneously within a fast paced and deadline-oriented environment.

Skills

Skills

Project Management

Engaged and maintained strong inter-departmental relationships to help facilitate achievement of assigned goals while ensuring strict adherence to customers needs. Effectively managed resources and created weekly work schedules in order to ensure timely and cost-effective completion of all projects. Continuously engaged customers by providing real time project statuses and by participating in the customers weekly planning conferce calls. As a single point of contact, handled customer inquires and ensured that all concerns were promptly addressed.

Operations Management

Managed day-to-day shipping, receiving, and delivery operations of multiple warehouse locations in support of the installation of transport equipment in over 100 telephone central office network-switching centers. Implemented policies and procedures that allowed for cost efficient and accurate inventory control of a high dollar telecom inventory. Defined individuals roles and responsibilities within the department that lead to increased efficiencies. Trained personnel on all warehouse operational procedures per ISO9001 standards As an internal auditor helped lead the ISO9001 certification process. Established performance standards, monitored employee performance, conducted timely evaluations and salary reviews for assigned personnel.

Procurement Management

Responsible for procuring high value telecom equipment in support of the installation of transport equipment in over 100 Central Office network switching centers. Developed, implemented, and optimized purchasing work flows that positively effected the financial bottom line.  Aggressively analyzed inventory levels to ensure proper physical levels and proper allocation of resources. Ensured complete execution of a several hundred thousand dollar product distribution contract while reducing average order processing time by 50%. Managed product lifecycles to reduce obsolescence and increase customer satisfaction. Maintained multiple vendor relationships and successfully performed negotiations that decreased shipping cost by 10% annually. Partnered with vendors to manage and eliminate inventory back orders. Provided quarterly inventory and forecasting reports to senior management that enabled well-informed business decesions.

Retail Sales Consultant

Drive department sales in order to meet sales objectives by understanding individual customer needs. Ability to quickly gain product knowledge that lead to becoming the department sales leader of big-ticket items. Handled customer inquires and ensured that all concerns were addressed in a timely manner. Managed administration duties related to custom order sales, customer in store merchandise pick-up, and credit card application processing. Superior and accurate POS cash handling and shrink prevention abilities.    

Education

Education
Aug 2002 - Dec 2005

University of Florida

Work History

Work History
Jan 2006 - Jan 2009

Purchasing / Operations Manager

Meso America
  • Entered the organization as an Accounting Intern and advanced to work in every department of the organization.  Leveraged the multi-facet exposure to become a positive leader within the organization. 
Mar 2005 - Dec 2005

Special Order Services Rep

Home Depot
  • Excelled in the sale of big ticket items that ranged across every product class. Provided excellent customer focused  service in a high customer volume environment.
Aug 2004 - Dec 2004

Cashier

Sam's Club
  • Quickly became a top 3 cashier as ranked by the stores in-house metrics. Actively worked to decrease expenses as part of the shrink prevention task force. 
Jul 1998 - Jun 2001

HR/ Physican Billing Clerk

West Suburban Medical Center
  • Keen attention to detail allowed for complete organization of thousands of HR, patient, and billing records.