Executive Profile

Accomplished multilingual Project Management Professional (PMP) with over fifteen years of progressive experience directing initiatives requiring fast-paced execution. Extensive expertise leading full start-to-end IT and non-IT projects in a variety of industries. Delivers an in-depth understanding of project life cycles and project management methodologies.

  • Over fifteen years in Project Management leading start-to-end project life cycles (Charter to Lessons Learned).
  • Over ten years in Program Management and the PMO environment with programs of up to $50 million.
  • Managed projects of up to $10 million with teams of up to 30 people, both in-house and off-shore.
  • Skilled at facing clients, third-party vendors and stakeholders up to C-level and Steering Committee in private and public sectors in Canada, the U.S., and Mexico.
  • Extensive experience in developing and implementing project management methodologies, standards, best practices, and tools.
  • Articulate communicator and presenter with a long record of delivering status reporting to the executive level.
  • Excellent risk and issues management skills.
  • Skillful motivator, coaching, mentoring and managing project teams towards fulfilling business requirements.
  • Strong business analysis ability with excellent business acumen.
  • Completely fluent, written and verbal, in 3 languages with conversational skills in 2 additional languages.

Selected Achievements

  • Reduced yearly distribution cost by over 75% implementing an online invoicing system.
  • Prepared Capital Expenditure applications, BRD, SOW, RFI and RFP proposals and responses for project budgets of up to $7 million.
  • Reduced operation costs by 35% implementing process modifications in workflow and procedures.
  • Saved $125 thousand CAD in project cost by completing the project ahead of schedule with expected scope and quality.
  • Led development and deployment of an Information Management system to over 2,000 sites.
  • Reduced support requests by more than 50% designing and implementing operating procedures and tools for data auditing.

Work History

Work History
2014 - Present

Project Manager

Wolseley Canada

World's largest specialist trade distributor of plumbing, HVAC/R and waterworks products with over 80,000 employees in 22 countries. Wolseley plc is based in the UK with Wolseley Canada operating approximately 250 branches across the country.
Reporting to PMO Program Director, participate in the development and implementation of the Project Management Office (PMO) for a Program with approximately 18 simultaneous projects. These projects cover the upgrade of the existing ERP and implementation of best-of-breed systems using a combination of local and Cloud (SaaS) software from different vendors.

  • Accountable for two concurrent projects within the Program:
    1. Customer Self-Service Portal (Order to Cash cycle): implementation of Invoices presentment (online and printed), online electronic payment and customer support using SaaS products from two third-party vendors with a total project budget of 1.8 M$ CAD .
    2. Online Credit Application (Order to Cash cycle): implementation of automated evaluation of credit approval using SaaS products from a third-party vendor using Salesforce with a total project budget of 1.6 M$ CAD.
  • Provide Project Management support for two additional concurrent projects within the Program:
    1. Master Data Management: implementation of third-party software to maintain a single “source of truth” for different systems handling referential data, product, vendor and customer information. Prepared Business Case and Capital Expenditure application for project budget of 6.5 M$ CAD.
    2. Reporting and Data Warehousing: implementation of daily and monthly reports for different audiences (Branch Management, Sales, Finance and Senior Executives) using Microsoft BI tools. Prepared Business Case and Capital Expenditure application for project budget of 3.9 M$ CAD .
  • Create Business Plans and budget proposals.
  • Prepare and manage Capital Expenditure applications involving CapEx and OpEx with 5-10 years forecasts.
  • Present and obtain project approval from Senior Executives (CFO, COO, and up to CEO).
  • Participate in Steering Committees reporting project status and performance metrics, identifying needs for escalation and assessing risks and issues.
  • Prepare program status reports, communications and presentations to executives, senior management, and primary stakeholders.
  • Manage relationships with sponsors, stakeholders, and third-party vendors.
  • Spearhead requirements elicitation with business staff, IT staff, and vendor technical personnel.
  • Negotiate and review Statement of Work with third-party vendors.
  • Create Project Plan including schedule and resource allocation.
  • Lead the implementation of modifications with IT staff and vendor technical personnel.
  • Monitor and control budget, resources, and vendor performance.
  • Engage, motivate, coach and mentor project lead and team members, including operational staff without previous project management expertise.
  • Lead project post-mortem sessions to identify lessons learned.
  • Develop and implement standardized Project Management tools, templates, processes and best practices.
  • Promote governance by adopting Project Management methodologies and standards across the organization.
2009 - 2014

Consultant (Project Management and Business Analysis)

Zebadua Enterprises

Company dedicated to project management, business analysis, and other consulting services.
Provided project management services following Waterfall and Agile methodologies to clients in different industries.

  • Created project feasibility, charter, business realignment, and strategic plans for implementing SaaS CRM system for a kitchen cabinet manufacturer.
  • Directed development and implementation of a truck transportation control system supervising a team of 4 developers and 2 QA analysts. The system was developed using PHP and MySQL as an intranet product. Created process change management plan and implementation plan.
  • Conducted business analysis for student transfer process to College. Elicited requirements with Business staff. Created current and future state process flowcharts. Created future state design for AS/400 environment and proposal for implementation.
  • Managed launch of a start-up web development Company from Business Plan to the start of operations. Prepared Technical environment review and Plan. Negotiated and arranged hosting plan.
  • Created business case for e-commerce and money transfer start-up Company.
1996 - 2009

Consultant - Project Management

TZsoft Corporation

Consulting company dedicated to project management and business analysis for Information Management systems.
Full-time Consultant for Pearson School Systems. Managed multiple and simultaneous start-to-end project life cycles following Waterfall and Agile. Supervised cross-functional on-shore and off-shore teams of up to 12 people.

  • Directed software development and implementation of 16 major releases of information management system with budgets of up to $3 million per project. Environment included DOS/Windows OS using C, C++, Microsoft libraries, and proprietary C-based language.
  • Managed relationship with end-customers’ Project Managers.
  • Elicited requirements from customers’ business and technical personnel.
  • Designed system modifications, presented implementation plan to customers’ staff and Executives.
  • Coached and mentored team members, including Project Managers, Developers, QA Analysts and Business Analysts.
  • Managed project for conversion of a legacy system with a project budget of over $1 million.
  • Maintained customer satisfaction, achieving consecutive contract renewals for 13 years.
1990 - 1996

Project Manager

Pearson School Systems

Company dedicated to the development of software solutions for management, assessment, reporting and business operations of elementary and secondary schools. Nearly 50% of Canadian and U.S. K-12 schools use at least one of their products.
Reporting to the VP PMO, participated in the creation and establishment of a PMO defining and implementing standards, techniques, tools, and guidelines for program and project management.

  • Managed five major releases of information management software packages with individual project budgets of up to $3 million.
  • Reviewed project feasibility, plans, documentation, resources needs and allocations at the enterprise level.
  • Directed on-shore and off-shore project teams of up to 20 people.

Prior Experience

  • Managed implementation of procurement system with $10 million budget and a geographically diverse team of 30 people.
  • Directed development and implementation of truck delivery control system for domestic gas distribution.
  • Produced business strategy and deployment plans for new pharmaceutical products launch.
  • Spearheaded multiple projects with budgets of up to $3 million for petrochemical production expansions with teams of up to 18 people and different vendors.
  • Directed new products launch with a budget of $2 million with a team of 5 people and external marketing agency.

Career Notes

Instructed classes in Project Management, Computer Science and Engineering at University level and Continuing Education level in Canada and Mexico.

  • Vancouver School Board, Vancouver, BC; Continuing Education Instructor (Programming Languages, Databases).
  • Instituto Tecnologico de Monterrey, Mexico; Associate Professor (Project Management, Project Feasibility).
  • Universidad Iberoamericana, Mexico; Associate Professor (Engineering, Chemical Science).