Prior to joining DiamondCluster, Alex worked as a consultant with the Solutions Engineering Core Technology and Architecture service line within the insurance and banking market unit at Accenture. His duties there included infrastructure architecture and project management roles which encompassed configuration management, application server administration, software/hardware product selection and evaluation, infrastructure design and operations management. He has had significant exposure to large scale enterprise projects involving administration of multiple environments touching a variety of services (MQ, SAS, various databases, maineframe and rules engine).
Liberty Mutual Insurance Company
Alex worked on a project established to examine the opportunities to drive out underwriting and processing costs for commercial lines. This project represented a broad-based initiative whose objective is to develop a fully automated underwriting and policy issuance environment. This environment introduced new processing capabilities that will fundamentally change the way commercial lines are processed. The objective is to enable a fully automated underwriting and policy issuance environment capable of supporting "unattended" processing for commercial lines.
Alex’s Responsibilities involved the following:
- Configuration Management and Environment Manager for a large scale multi-release and multi-site development effort
- Responsible for setting software configuration management standards for a large scale development project involving the following products: Rational Suite, SeeBeyond eGate/eInsight, AION rules engine, Websphere Application Server and Websphere Application Developer
- Managed and coordinated development environment availability, testing, build and deployments across four separate development and testing locations across the continental US
- Project infrastructure architecture design process
Hartford P&C Insurance Company
Alex participated on a project focused on providing model office capabilities to the Product Management organization's desktops. These capabilities include the ability to analyze performance of the current book of business, create "what-if" underwriting scenarios by modifying risk assessment & eligibility rules, create "what-if" rating scenarios by modifying rate table factors and assess impact of underwriting and/or rating "what-if" scenarios on book of business performance
In addition, Alex worked on a project that represented a key initiative aimed at enabling faster realization of premiums, lower operating costs, and reduces loss exposure. The program included projects to re-engineer the auto policy administration systems, delivered a new class plan using Ratabase, re-engineered testing methodologies to enable faster deployment of product to market, implemented profile-based underwriting techniques, and developed a product management workstation for creating and managing business rules and also provided the ability to perform segmentation and financial analysis for their book of business.
Hartford Life Insurance Company
Alex worked on post-M&A integration of the two companies. The high level objective of the project is to convert approximately 200,000 contracts from the acquired system to 14 newly defined products within the proprietary Acquirer’s systems.
ING Financial Services
Alex was part of a team that was involved with the post-M&A separation of the parent company from the acquired company. The applications and the technical infrastructure supporting Worksite Operations needed to be migrated to a centralized Data Center. The project scope included: Application testing for all systems, external system interfaces and connectivity and coordination of data move with the infrastructure.
Chubb Specialty Insurance
Alex worked on a post-merger integration of the back-end systems of the insurer. The project was engaged to identify ways to alleviate short-term operating pain caused by redundant systems and provide a future operating vision covering business acquisition, selection and pricing, and customer service.