Concierge Staff, Housekeeping attendant ,Cook
working at concierge desk
working with my supervisor
taking picture with my manager and supervisor
working at hotel gate
Certification of Tourism and Hospitality Master (Intermediate)
China Association for Employment Promotion
Jan 2013 - May 2015
Bachelor of hospitality and Tourism Management
The three-year Bachelor of Hospitality and Tourism Management Degree program includes two six-month paid internships and is built on a 30-year reputation for educating highly qualified personnel for the hospitality and tourism industry. Program curriculum includes a blend of hospitality, tourism, business, arts and science. Graduates are well prepared to enter various types of employment or continue on with graduate studies.
Apr 2013 - May 2013
The Smart Serve Responsible Alcohol Beverage Service Training Program is approved by the Alcohol and Gaming Commission of Ontario (AGCO) as a server training program for the Ontario hospitality industry.
Under the current Ontario liquor laws, all licensed establishments must ensure all their staff have successfully completed this training course.
Sep 2008 - Jun 2011
College degree of Tourism and Hospitality
Zhongshan Technology Institute and College
Sep 2013 - Present
New moon Restaurant
- Prepared Food materials for the chief, including cutting vegetables and meat in very short time.
- Made the take-out and eat-in orders in fast paced working environment.
- Sanitized facilities(dishwashers, tanks, refrigerators, stoves) and working place(floor,
basement, cooking area)Washed tableware and dishes.
- Orientation for the new employees.
Sep 2011 - Apr 2012
InterContinental Hotel & Resorts Nanjing
- Made appointment with the guests and communicate with the staffs.
- Dealt with service process problems and provided the best service for guests.
- Made daily reports which indicates cost-benefit statement.
- Arranged transportation for guests who need airport pick-up service or any other service.
Fluent in English and Mandarin
Fluently operating ORERA 5.0 Hotel System, MS Office, Adobe Photoshop
Jan 2013 - Present
Smart Service Certification in Ontario (alcohol and liquor service certification)
Alcohol and Gaming Commission of Ontario (AGCO)
Jan 2013 - Jan 2015
Certification of Nova Scotia Food Handler’s &Education Training
Latte art, Reading, Public Speaking. Travel