Summary

An entrepreneurial self-starter who thrives on new challenges, loves to be part of a team and can manage when necessary. A lifestyle manager who has experience of supporting HNWI’s & Directors in a discreet and proactive manner. Someone who is willing to roll their sleeves up and get involved in whatever is thrown at them and has a little black book of contacts that is always at the ready. West London based but always happy to travel. The main objective is to find a 360-degree role with an entrepreneur or start up company that allows me to utilise my adaptable and proactive expertise and become their ‘right hand woman’ within the business.

Work History

Work History
Nov 2014 - May 2015

Resort Manager and Representative, St Anton Am Arlberg, Austria

Kaluma Travel-Luxury Travel Company

Kaluma is a bespoke ski company offering luxury chalets and hand picked hotels. They provide excellent levels of service and they pride themselves on their ‘In Resort Concierge Service’ that is second to none. Specialising in corporate entertainment and large groups, Kaluma is the go-to company for an unforgettable holiday experience.

  • Responsible for all guests welfare within 2 chalets and Kaluma picked hotels and ensuring we are exceeding all holiday expectations throughout their stay
  • Hosting all Corporate trips & Corporate entertainment
  • Managed and trained a team of 8 to run the chalets to a premium & meticulous standard
  • Operations manager for both chalets and overseeing budgets, timesheets, admin, expenses & invoices
  • Co-ordination of all guest transfers, bookings & reservations providing a luxury concierge experience
  • Ski guiding guests throughout the Arlberg region
Jan 2014 - Nov 2014

Freelance work on various projects

The Production Department, ASG-Worldwide, the Big green egg, 20:20 ltd 

Throughout the course of the year, I worked with several companies to provide solutions to each project.  This included London representaion, office management, sales, project management and also private property maintenance, management & interior design.

Apr 2011 - Dec 2013

Business Manager promoted to Operations Director and Company Secretary

Winter - Marketing Consultancy

Winter was a start-up agency that provided a gateway for Russian clients to access the best creative talent that London has to offer focusing on a range of marketing from branding & digital through to corporate events.

  • Office Manager – office supplies & utilities, dealing with the lettings manager & landlord, Health and Safety.
  • PA to both the Directors – Business and Personal life.
  • Located and project managed the refurbishment of 2 Winter offices including liaising with builders whilst interior designing, sourcing furniture, installing utilities, managing budgets & sub-letting out extra desk space to outside agencies/partners.
  • Head of IT – printer/scanner, Broadband, Dropbox & Mac maintenance/set up.
  • All HR issues, contracts, redundancies, holidays, PMI, Pensions, Staff Handbooks.
  • Managed all monthly payments, invoices, bills, general cash flow & online banking & signatory on all bank accounts both business and personal.
  • Liaised closely with our finance/accounts team with invoices, P&L, project planners & cash flow.
  • Interviewed, recruited & negotiated salaries for new employees.
  • Researched and met new agencies and maintained close relationships with all our partners.
  • Organised & curated all company events, showcases and parties
  • Involved in all projects and partnerships – creative opinions, meet & greet, researching new ideas and brainstorming.
  • Entertained clients and represented the company at all major events.
  • Personal shopping and gifts for HNWI’s.
  • Powerpoint and Keynote presentation design.
  • Managed & maintained Russian Directors private residence and bank account.
  • Curated Winter branding and stationery.
  • Arranged all international travel & expenses.
Jan 2011 - Apr 2011

Business Assistant for Yota Products & Customer Experience PersonalAssistant to David Erixon

Yota-Russian Wireless Broadband Internet Company.
  • Managed & attended workshops in St Petersburg.
  • All Personal Assistant duties to the Vice President including diary & travel management
  • Built & maintained close relationships with our Russian team
  • Managed & attended Marketing Board meetings with all Heads of departments and CEO from Russia. Recorded minutes & feedback.
  • Ensured purchase orders & estimates are processed.
  • Coordinated documentation and development projects between London and Russia.
  • Provided support for the Products and Customer Experience team
  • Closed down the London office and dealt with all logistical requirements

May 2006 - Dec 2010

Personal Assistant to Karen Ellis, Global Creative Director of Hugo Boss Fragrances

Grey London - Advertising Agency
  • Managed and assisted the Hugo Boss Creative Team
  • Entered all award entries for Grey London
  • All diary, expenses & travel arranging.
Jan 2004 - Feb 2005

Personal Assistant to Jane Fallon & Foz Allen. Executive Producers, Drama.

Tiger Aspect Productions
Feb 2003 - Jan 2004

Receptionist

Tiger Aspect Productions

Education

Education
1999 - 2002

BA Combined Hons in Visual Arts & Popular Culture

University of Plymouth, Exeter, Devon
1996 - 1998

A- Levels in Film studies, Fine art and Theatre studies

Brooklands College, Weybridge, Surrey
1984 - 1996

GCSE'S - Nine A-C grades

St Maur's School, Weybridge, Surrey

Skills

Skills

Interpersonal

Always the go-to person in the office for employees and always relied upon to build great relationships with clients

Office management

Sourced, managed & maintained a wonderful, welcoming, quirky space in East London

Knowledge

Thorough knowledge & keen interest of on-trend restaurants, travel & technology

Start-up

Great start-up experience