Download PDF

Work experience

Feb 2016Sep 2016

Server

The Hearth at Prestwick

The Server provides food and beverage service table side to residents, resident families and guests.  Assisted patients with serving meals, feeding as necessary.  This position maintains the cleanliness of the dining room service stations , beverage machines, and all other work areas as  well as the taking and filling of orders, service lines, and accommodating residents' mealtime requests under the supervision of the Dining Room Manager. Cleaned and straightened work area, organized register supplies. Worked with customer service to resolve issues. Updated register logs, Operated cash register with proficiency. Maintained  certificate documentation, Weighed food to determine correct pricing.

March 2010April 2015

Direct Support Professional

Midwest family of Dallas

 Directed all protective placement, case management, parent education and family reunification activities. Advise patients on community resources, made referrals and devised realistic treatment plans. Advise patients on community resources, made referrals and devised realistic treatment plans. Assessed patient and delivered comprehensive case management services. Evaluated and addressed individual client needs and concerns. Conducted mental health assessments for children, adolescents and adults receiving child welfare. Prevention services worked with severely mentally ill adults, the homeless and acted as an advocate for clien trights.

Jul 2008 Feb 2010

Cashier

Pamper Paws

 High sales percentage with consultative, value-focused customer service approach. Worked as a team member performing cashier duties, product assistance and cleaning. Expressed appreciation and invited customers to return to the store. Managed quality communication, customer support and product representation for each client. Maintained up-to-date knowledge of store policiesregarding payments, returns and exchanges. Cleaned and straightened work area, organized register supplies. Worked with customer service to resolve issues. Updated register logs, Operated cashregister withproficiency. Maintained gift certificate documentation, Weighed food to determine correctpricing.

Jan 2004May 2008

Volunteer

Shelbyville High School

Blackboards, mirrors, wastebaskets and garbage cans, o0ice. Cleaned Venetian blinds, including washing and vacuuming them wet mopped and spot mopped public corridors, washrooms and classrooms. Incorporated music and art activities to encourage creativity and expression. Coordinated nutrition care with other members of the health care team and delegated responsibilities. Devised meal plans in line with patients' age, gender, diagnosis, cultural background and religious practices.

Education

Aug 2014Present

Human Services, Associate Of Applied Science

Ivy Tech Community College

Advanced Classroom Management training

Continuing Education in Observation

 Assessment Cognitive Behavioral

Therapy coursework

Member of Human Services Club

Coursework in Psychology Social Work

 Counseling Coursework in Social Work,

Marriage and Family Therapy  

Child Development Human Services coursework

20042008

High School Graduate

Lawcence North High School

Training course in Microsoft Excel

 Mathematics Advanced Classroom

Management training

Learning Disabilities seminar

Violence in Schools seminar