- Boston, MA
For the last 7 years, Alex Faigel has served as manager of 23 office branches that have now come be known as Dr. Dental. This company provides quality and convenient dental care at an affordable rate to patients in New Hampshire, Massachusetts, and Connecticut. In the execution of his duties, Alex Faigel oversees many office responsibilities. These include the hiring of new staff, determining locations of potential new offices, and the monitoring of employee and patient satisfaction. He organizes the staff’s weekly meetings and establishes employee work schedules. He also regularly reviews and assesses patient feedback in order to make necessary adjustments, responds appropriately to patients’ needs and concerns, and thus strives to achieve a high level of patient service, satisfaction, and loyalty.
Providing a positive environment for both patients and employees allows Dr. Dental to continue to be successful. In addition to these responsibilities, Alex Faigel also employs long-term strategies and visions for Dr. Dental’s management team; these ensure that Dr. Dental responds accurately to modern business concerns while also preparing responsibly for a successful future. Such strategies include collaborating regularly with other supervisors and evaluating team members to gauge their satisfaction and incorporate their insight into future business plans. Additionally, Alex Faigel manages Dr. Dental’s financial situation and ensures that the business’ marketing and operations are well aligned with current resources and future goals. Alex works diligently to promote and expand new patient inflow into the Dr. Dental branches through ongoing marketing efforts. Additionally, he works hard to nurture patient satisfaction so that new patients become satisfied Dr. Dental patients for life.
Prior to his tenure at Dr. Dental, Alex Faigel held the position of Vice President of Sales and Marketing at zTrace Technologies. Specializing in high-tech portable security software, zTrace makes it easier for customers to recover their computers and protect their files from unauthorized access. One of Alex Faigel’s most successful initiatives at zTrace was his launch of a public awareness campaign that resulted in exposure on major news and media outlets. His efforts as the head of the marketing and sales team also significantly boosted company revenue year after year. Outside of work, Alex Faigel enjoys reading, hiking, and skiing. In addition, he contributes to a number of charitable organizations, including Project Feed, Save the Children, Doctors Without Borders, UJF, and The Greater Boston Food Bank.