Technical Support Engineer
In December 2014 i became a full time employee at Microsoft and also a dedicated Premier support engineer. I set up my development plan to management and, based on this, starting with the month of June 2015 i started leading a project for the Romanian CRM team: New Hire Assistance. This project places me as a virtual tech lead for the new hire team and i am responsible for their ramp-up and progress through the company for 6 months. After the first month into the project, our KPIs have gone up by 50% compared to the previous month and the team had only positive feedback about my work and impact into their daily activity.