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To contribute to the medical office a dedicated, effective, and reliable Medical assistant


Apr 2015Dec 2015

Medical Assistant Certificate of Completion

Southwest Skill Center at EMCC, Avondale AZ
  • Perfect attendance with average passing grade of 95% or greater in exams
  • Student Speaker at graduation
  • Successfully completed four week externship with overall "Outstanding" performance Evaluation

Sep 2012May 2014

Associates in Science

Glendale Community College, Glendale, AZ
    • Light Microscopy, Specimen slide preparations, Titration, Pipetting, diluting, solution and culture preparation, Dissection and analysis of specimens, identification of gram negative/positive bacteria/agents
    • Accurate calculations using metric system, graphing and plotting experimental data, composing lab reports on findings.
    • President's Honor Award 2012

Regulatory Competencies

  • Maricopa District Online Clinical Orientation Regulatory Modules: Patient Safety, HIPAA, Corporate Compliance, Infection control, Professional conduct.
  • American Health Institute of Health and Safety CPR/BLS certified
  • Maricopa County fingerprint level 1 clearance card
  • Anticipated Certification 01/2016

Back Office Skills

  • Medical Procedures: Venipunctures, Injections, EKG, Urinalysis, Cholesterol testing, Glucose testing, Vital Signs, Ear lavage, Spirometry, Pap tray set up.
  • OSHA applications: Aseptic techniques, Sterilization, Autoclave setup and use, calibration of equipment, proper ergonomic methods.
  • Patient Education: Instructing and educating patients while building rapport through friendly interactions.

Front Office Skills

  • Automated Computer System for Medical Office: eClinial Works 10 for the Medical office, Microsoft Word, Excel, Powerpoint, WPM: 75
  • Administrative Procedures: Managing electronic Health Records: Billing and coding (CPT, both ICD-9 and ICD-10 codes), updated and current Insurance procedures, Scheduling appointments, Payment collection methods, Correspondence, HIPAA applications, Ethical decision making.
  • Literate in Medical Terminology, Anatomy and Physiology, and Pathophysiology language. Excellent Communication skills.

Work experience

Aug 2014Apr 2015

Wells Fargo Bank

Teller I
  • Daily balanced cash register; accuracy in money handling methods and counting.
  • Prepared, processed, and submitted financial documents including: deposit tickets, withdrawal slips, money orders, cashier’s checks, and cash bonds.
  • Built rapport with customers and referred to banker for financial review/account maintenance.
  • Prevented bank loss by reporting/documenting all suspicious transactions and activity, following all bank regulations and policies.
  • Followed strict measures to protect customer personal private account information.
Jun 2006Dec 2008

American Red Cross

Telerecruiter I
  • Recruited new donors to blood drives, charities, and events via telephoned schedulings.
  • Reviewed, updated and made adjustments to donor profiles and history through the Magellan computerized system.
  • Answered all donor’s inquiries following the American Red Cross Handbook on prior and post blood donation guidelines, recommendations, and regulations.
  • Translated for spanish speaking donors when necessary