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Qualification Summary

  • More than 4 years of experience in diverse workplace environments, offering outstanding service to a large clientele.
  • Highly organized, efficient and energetic; able to create office systems that improve workflow and enhance overall environment.
  • Excellent telephone and in-person skills; able to quickly establish rapport with clients, and match them with optimal products and services to meet their specific needs.
  • Skilled in persuasive sales techniques; able to convey information with creativity and sincerity, consistently winning new business. 

Professional Experience

Oct 2014Sep 2015

ITT Technical Institute - Chantilly, VA

Educational Recruiter

Recruited to help build a team of representatives, to help: identify, interview, and facilitate the enrollment of prospective students in a program of study offered by the school.

  • Ability to conduct face-to-face or personal interviews, telephone interviews and e-mail correspondence to identify high school and adult student prospects to determine educational needs, concerns and interests.
  • Facilitate Open Houses, Orientation and Registration day activities for each quarter. 
  • Verbally communicated approved presentations to promote programs to prospective adult and high school students. Ensured compliance with applicable Company policies and procedures, laws and regulations.
  • Advise students on issues such as course selection, progress toward graduation, and career decisions.
  • Participated in special recruiting promotional activities to bring in new, prospective students, while actively generating referral business to help maintain Company goals.
  • Promote the university by participating in community, state, and national events or meetings, and by developing partnerships with industry and secondary education institutions.
  • Worked closely with team members to generate strategic plans and ideas for new business and reaching student retention goals.
May 2011Oct 2014

Palm Beach Tan - Herndon, VA

Sales Manager

Recruited to lead startup of Northeast sales region and manage a 12-member team United States within $8. 2 million, 12-state territory.

  • Increased territory sales from less than $4 million to $8. 2 million within two years, exceeding quota by 12% in 2012 and 15% in 2013.
  • Grew market share by increasing gasket product-line sales to warehouse distributers and retail stores.
  • Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
  • Ability to hire, train and maintain a staff with little to no turnover while building promotable associates within the company.
  • Employ training techniques to strengthen employee sales and create development charts and goal plans to monitor employee growth; which provides employees whom exceed sales goals and personal metrics.
  • Maintain drive, positive attitude and strong work ethic to lead by example.

Education

Mar 2010Jun 2012

Northern Virginia Community College

Completed coursework towards Associates Degree in Social Sciences

Related coursework: Intro to Computers, Speech and Communication, Sociology, Psychology: Human Behavior & Relationships, and Business Management.

Aug 2008Jul 2009

Paul Mitchell The School

Certification in Cosmetology

Coursework: Hair styling, cosmetics, skin care, and manicures/pedicures. Preparation courses for the Virginia State Board Exam.

Certifications

Dec 2014Dec 2015

Certified Recruiter

ITT Technical Institute

Completed all required tests and training modules. Obtained proper knowledge of company compliance policy, including policies & procedures of student interviews and presentations on campus and maintaining compliance while using the phone script.

Dec 2014Dec 2015

Certification in Compliance

ITT Technical Institute

Certified in proper procedure for student interviews and presentations.

Jun 2011Present

Certified Tanning Professional

Palm Beach Tan

Completed all required training modules and attended all required classes. Obtained proper knowledge of tanning products & equipment and tanning policies & procedures. 

Achievements

Palm Beach Tan - Ranked #1 Sales Manager

Ranked out of 12 stores nationwide; Awarded in 2012 and 2013

Palm Beach Tan - Employee of the Month

Awarded on five separate occasions: December 2011, May and June 2012, November 2012, and June 2013.