Fleet Management Support
Higley Unified School District
Duties: Troubleshoot and repair fleet management hardware on district vehicles and bus fleet. Perform fleet updates when new APK versions are distributed. Use Freshdesk ticketing system to communicate with drivers and keep track of chronic issues. Stay up to date on any training, software and firmware updates, and release notes. Troubleshoot and gather all relevant information on any issues and communicate with product tech support to resolve back end issues. Contact parents and teach and troubleshoot end user portal for bus tracking.