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Alexander Crafford

Police Telecommunications Specialist

Work experience

Jun 2013Present

Police Telecommunications Specialist

University of Central Arkansas

Currently employed at the University of Central Arkansas's Police Department as a Telecommunications Specialist.  Primary responsibilities include:  answering emergency and non-emergency phone calls, directing police resources, and coordinating emergency response between police, MEMS and the fire department.  

I use multiple mediums to perform all assigned duties this includes intermediate / advanced knowledge of all of the following computer systems:  Banner, BossCars, Basis System, Blackboard & Blackboard transact, ucapd.org website, uca.edu website, my.uca.edu website, Google Drive, Gmail and any Microsoft Office Suite program.  

Jan 2012Jun 2013

Customer Service Supervisor

Kroger Co.

Organized superb and timely customer service by coordinating in a team setting to optimize sales and customer satisfaction.  Supervised various shifts and jumped  on a register to help whenever there was a need for it.

Education

May 2015Present

Bachelor of Science in Computer Sciences

University of Central Arkansas

A Computer Science degree with an emphasis on software engineering and a minor in physics is currently a work in progress due to be completed by 2018.

Aug 2015

Associate of Arts Degree

University of Central Arkansas
May 2011

Highschool Diploma

Conway High School 

Completed courses in general study and specialized in Computer Science, Health Science and Music.

Community Acheivements

Feb 2011

Eagle Scout

Boy Scouts of America

Completed all requirements and completed and maintained  a Community Service Project

May 2011

IC3 (Internet & Core Computing) Certification 

Certiport

Windows Systems Proficiency Certification