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Loyal and passionate professional with over 10 years of hospitality specific work experience. Continually recognized as a valued employee dedicated to service excellence, enhancing guest experiences, and quality control. Instinctive leadership qualities proven to motivate and inspire employees to go above and beyond guest expectations. Knowledgable of both front and back of house operations including financial transactions and accounting. Strengths include operational management, F&B service etiquette, communication, and customer relations. 

Core Skills

  • F&B Operations
  • Team Leadership
  • Cross-cultural Communication
  • MS Office Proficiency
  • Customer Relations
  • Sales and Profit Growth
  • POS Operations
  • Conflict Resolution
  • Product and Quality Control
  • American Sign Language
  • Conversational Mandarin
  • Regulatory and Saftey Compliance

Work experience



Buckland International Education Group - Sanya, Hainan, China

- Trained TEFL/TESOL teachers on varied language acquisition techniques

- Implemented original training programs and content to increase teacher effectiveness

- Taught courses to students ranging from 6-15 years of age


Server/Banquet Captain

Madison Cafe - Cinnaminson, NJ, USA

- Ensured the daily successes of high-volume front of house dinner sevices

- Coordinated banquet events with clientele to ensure quality satisfaction

- Grew personal sales with up-selling techniques and advanced food/beverage knowledge 


Restaurant Server

Silver Trumpet - Wyndham Hotel - Costa Mesa, CA, USA

- Monitored closely order quality and ensured company standards were maintained

- Promoted cross-department communication to ensure guest/staff familiarity

- Trained new hires in fine dining etiquette and luxury quality customer service techniques


Sales Agent

Investment Property Group - Irvine, CA, USA

- Licensed California Real Estate Sales Agent for high volume Commercial Real Estate firm 

- Contracted to  expand market area to San Gabriel Valley and Los Angeles County

- Managed due diligence and handled books and records for transactions exceeding $200,000,000

- Regularly presented investment options and alternatives to prospective investors



Cellar 6 - Saint Augustine, FL, USA

- Staffed to help open a high-volume wine bar in one of the nation's top historical sites

- Oversaw consolidation, upkeep, and inventory of 1000+ bottle wine cellar

- Provided consiege services including finding lodging, booking tours and arranging transport



Restaurant Associates - Philadelphia, PA, USA

- Butlered high-end events at the city's most prestigious venues

- Provided service in every aspect of a catered event including but not limited to set-up, food prep, expediting, service, butlering, ala carte, security, break-down, and delivery. 

- Hand picked to work at President Obama's Pre-Inaguration party in Washington, D.C.



Bachelor of Arts

Flagler College

History & Philosophy with Foriegn Language Minor