Feb 2015 - Present
Chandler, Arizona Sales Manager/Decision Coach Advanced to oversee daily operations for contact center agents and direct the implementation of policies, procedures, and sales goals. Identified potential problems affecting the agents training including sales techniques, and customer service. Developed, modified and executed sales scripts for product sales and training. Successfully developed a sales process that increased daily average from $55,000 to $84,000.
E-Commerce Product Merchandiser
Sep 2014 - Feb 2015
Chandler, Arizona E-commerce Product Merchandiser Promoted to enhance and maintain relationships with existing and new manufacturers. Identified potential crises affecting the company's website including product descriptions, product pictures, and listing. Designed, modified and wrote product descriptions, uploaded product pictures, and manage listings. Increased manufacture relationships and successfully maintained website service. Certification