- President of the MIEL Chorus club.
- Form part of a mini soccer league representing our church.
- Spend time with family and friends.
- Strategy games.
- Cooking and baking.
- Socialising/Meeting new people.
- Riverside US-CA
Customer Service Representative
Multi-faceted, efficient and reliable customer service representative with 2+ years of experience supporting managers and owners improve sales for small businesses. Proficient in all of the standard office desktop software, applications and insurance programs. Diversified skill sets covering administrative support, client relations, writing, human resources & recruiting, account management and project management. Excellent inter-personal, phone and digital communication skills.
Manage the customer information center to satisfy all our customer's financial needs by taking payments, processing claims, explaining coverage’s, rounding out accounts by cross selling and calling Customers aboutpayments that haven’t been received. I am also responsible for renewing proposals and quotes, making production reports, sorting out mail, mailing out required documents to sign, faxing and scanning documents into the Farmers dashboard system, controlling social media for the agency, organizing and making appointments for the agent's working schedule and making all bank deposits for the agency. As a telemarker and marketing representative for the company of Farmers Insurance I am responsable for providing exellent customer service to the community.
Increased sales by 25% in auto and fire policies for the months of February, May and August of 2012.
Earned a bonus of $2,000 in September for increasing policy sales.
Employee of the month for outstanding customer service for the months of November 2011, March 2012, April 2012 and September 2012.
·Coordinate workshops after church services for teens.
·Every Saturday, organize a stand, where pre-teens have sales to raise funds for field trips.
·Organize new materials and forms.
·Schedule parent teacher conferences.
·Grade and file student's work.
·Every three months organize an Open House night where students, parents and teachers meet .
Assist the Event Coordinator with all the planning and organization of events, such as fieldtrips, fairs, food sales, retreats, district meetings and other ministry events.
Will be a student at Riverside Community College this winter of 2013. My goal is to transfer to UC Irvine in two years year and major in the fields of marketing and entrepreneurship.
Provided child care for his children.
*Spanish Speaker only
*Spanish Speaker Only.