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Alejandra Zapata Cañas

Administrative assistant


Administrative Assistant, with capacity to receive, sort and store the different media present in the organization, billing documents, file management and attention to internal and external customers. with analysis capability, ease of learning, teamwork, problem solving and working under pressure. B2 level of English language  and intermediate French, translation of documents from english to spanish and verbal language translation, office management package.

Ninth semester student of international relations at the University of Bogota Jorge Tadeo Lozano , with knowledge in global dynamics of migration, culture,politics and  national and international economy.

Work Experience

sep 2014sep 2105

Receptionist - Assistant Manager

Body Lounge spa health & training

Receiving calls

•Customers service 
• Booking plane tickets and hotels
• Scheduling appointments with customers and suppliers
• Translation of documents from English to spanish , served as a translator for foreign customers who came to the spa for a service requirement
• Archive all business documents in a clear and orderly manner
• Preparation of letters and documents requested by management

Ago 2013jul 2014

File Assitant

Comision Nacional del Servicio Civil
  •  Organization of all documents of the organization, residing, guardianships. resumes etc.
  • Management search documents in different venues owned entity file
  • Inventories of the various departments of this organization, supporting requirements document management standards.
  • Support documentation moving a file to another point of ensuring the integrity of confidential information from the organization
  • Customer service

Jun 2010may 2013


Jw Publicidad
  •  Contact potential foreign suppliers submitting company documents translated into English and Spanish
  •  Preparation of letters and documents required by advertisers.
  • Translation of documents and clients
  • Scheduling appointments with customers and suppliers
  • Booking plane tickets and hotels
  • Customers service 



Intermediate Excel course

Jorge Tadeo Lozano University

Use and apply frequently used functions of Excel for data management, data analysis,
controls in capturing them, sort data, filter information processing

Intensity of 20 hours.

ENDINDNov 2016

International Relations

Jorge Tadeo Lozano University

Ninth semester student of international relations with expertise in global migration dynamics , culture, politics and national and international economy . Languages ( English and French 80% 50% ) both studied at the university. Skills labor dispute diplomatically and as respectful as possible , listening to the differences between the parts and reach an agreement beneficial to the parts  involved.

I'm also educated to serve as a diplomatic officer, consular and / or member of international organizations. , to act as consultants or analysts international policy in areas such as competitiveness, trade and development and act as a negotiator in conflict, representing the public and private sectors in international settings