• Vancouver BC

Alejandra Aldaz

Experience Administrative Assistant

Objective

To obtain an Administrative Assistant position with an organization where I can utilize my skills, abilities and experience, to assist the company in the accomplishment of its goals and success.

Work History

Work History

-  Oversaw and responded to the day to day organizational needs of the store

- Covering the Store Manager role for almost two years

-Responsible of daily cash balancing and banking, annual inventory and specific sections stocktaking

- Ordering supplies and ensuring that the office and store on Dunbar and in Steveston were well-stocked

Assistant Manager                                                                                                                                               

Jan 2008 - Oct 2014
Splash Toy Shop, Ltd.

- Recognized, priced, stored merchandise and stocked all products on the shelves in a well manner

Sales Associate

Dec 2007 - Aug 2007
Splash Toy Shop Ltd

 Oversaw and responded to the day to day organizational needs of the store

- Covering the Store Manager role for almost two years

-Responsible of daily cash balancing and banking, annual inventory and specific sections stocktaking

- Ordering supplies and ensuring that the office and store on Dunbar and in Steveston were well-stocked

Assistant Manager

HR Assistant/Administrative Assistant

Sep 2005 - May 2007
Granite Services International Inc.

GSI  is a wholly owned affiliate of General Electric

- Hired and renewed contracts of employees that were assigned to General Electric projects, to provide technical and craft labour support to GE

- Responded to general HR inquiries from managers and employees via email and phone and escalating as appropriate

- Assisted with the administrative portion of the onboarding process (employee orientation session, keys, ID badge, IT equipment, etc.) and exit checklists for the employees working at Mexico City office

- Composed business correspondence and reports using Microsoft Word and Excel, put together PowerPoint presentations Scheduled meetings and set up equipment necessary for video conferences calls

- Performed general administrative duties including word processing, compiling and recording data, maintaining files and HR database, typing for minutes, operating office equipment, filing, photocopying, printing, scanning and arranging courier/deliveries

Education

Education

B.A. in Organizational Psychology

2002
Instituto Tecnologico de Estudios Superiores de Monterrey


Skills

Skills

Clerical and Customer Service Experience

- Over 2 years of Administrative Assistant experience

- Handle and protecte employee personal information and documents

- Self-starter with ability to manage multiple projects and prioritize tasks

- Deal with others effectively, establishing real relationships and lasting connections

- Manage switchboard with 3 lines

- Ability to work in a team environment

- Attention to detail

- Assist in organizing special events


Proficient in MS Office

Word, Excel, Power Point, Outlook

Languages

English and Spanish


Typing

60 wpm

Achievements

Trained, supervised and inspired up to 7 employees at a time, to deliver an empathic and sincere customer service, as well to perform their duties efficiently

- Obtained $8,000 back into the Splash account for damages, shortages and faulty items in 2011

- Assisted in the development of retail strategies that leaded into the expansion of Splash Toy Shop- Dunbar

- Proposed policies updates and improvement to existing HR procedures to reduce the staff turnover rate

- Implemented a new file system to maintain over 200 employee documents properly archived and updated