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Marketing Operations Consulting Communications

Highly-energetic, dynamic professional with more than six years of business experience. Commended by colleagues for creativity and a high level of professionalism. Strong communicator and collaborator with talent for working cross-functionally to develop and implement strategies for capitalizing on product market share, generating revenues, and increasing productivity. Achievement-oriented with solid business acumen and ability to align marketing programs and processes with organizational goals and objectives.


Sep 2010 - Present

Masters of Business Administration (MBA)

San Francisco State University

Beta Gamma Sigma (3.85 GPA)

Sep 2010 - Present

Masters of International Business (MIB)

University of Nice, Sophia-Antipolis

Beta Gamma Sigma (3.85 GPA)

Sep 2000 - Jun 2004


California Polytechnic State University

3.4 GPA

Work experience

Work experience
Feb 2006 - Aug 2010

Marketing Manager

Neocase Software

Analytics & Strategy:Researched and analyzed business market entry for three industry segments: Customer Service, Human Capital Management (HCM), Customer Relationship Management (CRM). Developed and delivered 50+ webinar presentations to business prospects, educating them on trends in customer service,CRM, business intelligence (BI), HCM, and Business Process Management (BPM). Analyzed and replied to 35+ RFPs, collaborating with sales team to determine best-fit opportunities for clients. Participated in frequent customer service outreach through post-sales surveys and product support. Selected and executed 20+ corporate event sponsorships. Managed budget for sponsorships and made ROI presentations to executive management team.

Leadership & Decision-Making:Collaborated cross-functionally with Sales, R&D, Finance, and Customer Service departments on companywide initiatives. Designed and implemented Neocase Partner Program to capitalize on indirect software sales. Co-developed business plans, maintained relationships with partner employees, and executed on co-marketing campaigns. Cultivated relationships with client CFOs and CTOs to facilitate cross-selling opportunities and develop customer reference program.

Oct 2004 - Nov 2005

International Consultant

AdRem Software

-Co-designed market segmentation program based on geography, industry, and job function.

-Assisted Marketing Department with lead generation, relationship management, and PR campaigns leading to 20% growth in readership.

-Built relationships with clients through design and implementation of Customer Reference Program.

-Interfaced with R&D to maximize functionality for two minor product upgrades and one major upgrade.

-Consulted with technical writers to enrich content of white papers and other product resources. Performed -French translations and assisted in American market localization (website & marketing collateral).


Jul 2006 - Present

Notary Public

Secretary of State, California