The main business of this group of companies is shipping agent of liner and tramp vessels among other services. This group also offers forwarding, custom services and acts as a logistic operator.
• Contract internal and outsourced personnel.
• Policy salary definition
• Fix people's annual objectives and bonus.
• Member of the board of directors
• Development of the strategic business plan
• Design and implementation of the balance score card
• Redesign of the back-office services and its functions
• Process reengineering in all the business areas.
• Commercial meetings coordination.
• Annual directors meeting discussion topics preparation
• Strategic plan definition (infrastructures, transactional applications,
information system design, SLA, internal processes...)
• Planning the production capacity of the department
• Elaborate and manage the budget of the department.
• Design, implement and manage the IT infrastructures (with the help of
the appropriate staff)
• Design and manage the change policy of desktops and software
• Operations manual design and constant update.
• Contracting (internal and outsourced) department personnel
• Negotiate salary policy of the department. Fix people’s annual
• Follow up and coordination of the different quality managers of the
• Update and implementation of any matter relative to quality.
• Purchasing policy and processes definition
• Direct negotiation of the biggest contracts