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Alberto de simone

Content & Safety Quality Assurance specialist presso Subito (Schibsted Media Group)

Summary

Degree in Communication and Society at the University of the study of Milan with a final dissertation on the influence of the ' Ndrangheta in the south-west area of Milan , mentor Professor Dalla Chiesa.
I possess strong communication, collaboration and problem solving skills, acquired during my work experiences.
I also have excellent organizational and team leading skills.
Currently I hold the position of Quality Assurance specialist in the Content & Safety team at Subito (Schibsted Media Group ) focused on safety issues.

Work History

2015-03

Quality Assurance Specialist

Subito (Schibsted Media Group)

- Post reviewing activity relative to Control Panel and SAFE platform;
- Control Panel Management;
- SAFE Management;
- Support to the Customer Happiness Center;
- Training activities to Customer Happiness Center advocates;
- Collaboration with law enforcements, in particular PolPost;
- Frauds and Spam prevention;
- Publishing contents related to Security area in site's help section (Subito Help Center);
- Extraction, elaboration and analysis of Safe's and CP's data;
- Traffic analysis using platform like Zendesk and Xiti.

2011-022015-10

Promoter

Alpha Test

I worked for almost five years with the company Alpha Test of Milan, for which, in addition to coordinating the distribution of promotional and advertising material (relative to academic events), I also built and trained the distribution's teams on behalf of my top.
I also served as assistant hall during the preparation courses for university tests, supporting the professor in the collection of attendance and monitoring of students enrolled.

2015-022015-03

Exhibition Assistant

Fondazione Stelline

Welcoming visitors at the entrance of the bookshop.

Assistance and accompaniment in the exhibition halls.

2012-032012-09

Market Researcher

Demoskopea Spa

Market Analysis in Qualitative and Quantitative fields;
Workshop related to Laundry & Home Care top brands;
Focus Group related to Laundry & Home Care, Food & Beverage and Automotive top Brands;
Face to Face interview with Focus Group participants;
Final report about Focus Group and Interviewing activities;
Brainstorming meetings;
Site's contents translation (English to Italian).

2007-062009-01

Steward (Fiera Milano events)

Fema s.c.a.r.l.

Hospitality during the fair events.

Control of the entrance to the exhibition halls.

Education

20152015

Digital Marketing

ACTL

During the course we have covered the main themes of SEO (ranking on search engines), SEM (Google AdWords Display Network) and Social Media Marketing (advertising and communication on Facebook and the principal social networks) .
They were also presented some of the most interesting case histories and updated with practical examples of application immediate feedback .
Lectures and exercises with some experts in the Digital sector.

Detailed program of the course :

- Social Media Marketing;
- Storytelling;
- SEO;
- SEM;
- E-mail marketing;
- Mobile marketing;
- E- commerce.

20092013

Communication and Society

Universita degli Studi di Milano

I graduated in Communication and Society in December 2013 at the University of the Study of Milan, presenting a final dissertation titled " 'ndrangheta in the southwest province of Milan: The Corriere della Sera's chronicle (2000 - 2010)".

My mentor was Professor Dalla Chiesa.

Languages

10
Italian

 Native or Bilingual proficiency

8
English

Full professional proficiency

6
Spanish

Limited working proficiency

Certifications

First Certificate in English (FCE - Level B2)

University of Cambridge, License 073IT0102333

Courses

Nov. 15 - Mar. 16

Business English - Upper Intermediate (60 hours) - Individual course

Sep. 16

Spanish - Super Intensive (60 hours) - Group course at Solingua Instituto (Malaga)

Oct. 16 - Feb. 17

Public Speaking - 24h course