Professional Development and Awards

Xerox Client Centered Selling, May 2007.

Consistently attend seminars on sales techniques and sales management strategies.

Ongoing Professional Development

  • Strategic Account Selling
  • Field Sales Foundation

United States Air Force

  • Non-Commissioned Officers Preparatory Course, 1988, USAF.
  • Inventory Management Specialist Course, 1985, USAF.

Objective

Marketing and Sales Management

New Business Development

A proven, energetic performer ready for a new challenge.  Consistent top producer in territory marketing and sales positions within the logistics, technology and media industry.  Verifiable accomplishments in the following key areas:

  • Competitive marketing analysis
  • Strategic planning skills
  • Selecting, developing, training and managing new sales staff
  • Relationship building to provide first-class customer service in order to gain new and retain existing customers
  • Marketing to major distributors, store chains, retailers and customers
  • Social Media, New Media and Internet Marketing initiatives

Summary

Energetic, effective and motivational Marketing and Sales Specialist that would be a valuable asset to any thriving business. With a dynamic and diverse background, Al has the ability to exceed in any organization. A team leader that gives his absolute best and believes that everyone succeeds together.

Specialties

  • Excellent customer and client care abilities to gain new and retain clients
  • Superb abilities to partner with and service small to large corporations
  • Innovative
  • Social Media Marketing and New Digital Marketing

Work History

Work History
Mar 2007 - Present

Sales and Marketing Specialist

MetroCentre Xerox

Consistent top producer in territory sales' positions within the logistics, technology and media industry. A proven performer passionate about selling, marketing and teaching others how to sell and market quality products. Verifiable accomplishments in the following key areas:

  • Selecting, developing, training and managing new sales staff
  • Developing strong professional customer relationships
  • Marketing to major distributors, store chains, retailers and customers
  • Providing first-class customer service to gain new and retain existing customers          
Dec 2002 - Dec 2006

Owner/Sales and Marketing Manager

Faith Trucking, LLC

Established knowledge of sales channels and marketing strategies to help company gain new and retain existing customers. Effectively managed key operational sales. Managed a team of sales professionals generating new business and providing excellent service to existing clients. Assisted account team in closing renewal business and maintaining focus on consultative selling and high level of customer service. Prepared and managed department budget. Established department sales forecasts and sales team goals. Key Accomplishments

  • Improved sales strategies to assist sales team in servicing and retaining clients. 
  • Created and executed processes and methods of service delivery for opportunities to increase levels of service.
  • Over the four year time frame, met or exceeded annual sales target.          
Feb 1998 - Nov 2002

Senior Technician

ARK II (Xerox)

Demonstrated exceptional response time for service calls and recognized for excellent customer care quality. Agency ranked number one in United States for response time. Repaired all models of Xerox copiers, printers and fax machines for major corporations in the Dallas/Fort Worth metropolitan area. Responded to customer ticket calls within a set period of time via telephone and/or a visit to renovate Xerox product being used. Explained new Xerox products and recommended products/services to meet the clients needs. Key Accomplishments

  • Maintained professional level of service
  • Provided a high-level of customer retention
  • Educated customers on broad range of Xerox products and services          
Jul 1989 - Dec 1997

Supervisor/Bus Operator

Dallas Area Rapid Transit

  • Responsible for answering questions and providing directions to passengers between transit centers and final destinations.
  • Maintained flawless driving record
  • Adhered to strict guidelines of being prompt to remain on schedule.
  • Supervised, mentored and assisted with training of new Bus Operators.
  • Maintained discipline and safety standards for all passengers.
  • Tracked necessary mileage records and maintenance reports required, and reported any necessary repairs and schedules service for the repair.
  • Remained knowledgeable of routes and construction in the Dallas area.
  • Provided exceptional customer service to passengers.          

Education

Education
Jun 2009 - Present

Bachelor of Science

Full Sail University

Skills

Skills

Project Management

Skilled in managing teams of 4-6 members in the following aspects of a project:   Initiating Planning Execution Monitoring and Controlling Closing

Social Media Connection