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13 September 2018September 2019

Master of Science in Digital Business

University of Westminster, London (UK)

Core modules:
- Big Data Analytics and Business Intelligence
- Cybersecurity and Blockchain Technologies
- Tools and Technologies for Digital Business
- Customers and competition in the digital era
- Digital Innovation and Disruption
- Contemporary Issues in the delivery of digital business
- Leading the Digital Transformation

Oct 2012Jul 2015

Bachelor of Arts (Honours) in Business Studies (Finance and Accounting)

City College, The International Faculty of The University of Sheffield


Work experience

December 2017July 2018

Business Development Manager

Hallakate Social Media Agency

-Developing new business with existing clients and/or identify areas of improvement to meet sales quotas

-Collaborating with team to identify and grow opportunities

-Setting digital strategies for our assigned customers, considering their specific requirements

-Suggesting solutions and innovative ideas to meet client needs

-Arranging business development meetings with prospective clients

-Building and maintaining strong, long-lasting client relationships

-Assisting with challenging client requests or issue escalations as needed


April 20171 November 2017

Assistant Director

Interpersonnel Kosova

-Assisting in developing and implementing plans and goals for the company
-Supervising and coordinating daily operations
-Undertake staffing responsibilities (hiring, training, evaluating)

-Arranging meetings with high school directors to visit them

-Preparing presentation and surveys for high school students

-Informing and advising prospective students
-Creating schedule

Feb 2016Jan 2017

Portfolio Marketing Supervisor

Professional and Evaluation Certification Board (PECB)
  • Invigilate, organize and guide all Portfolio Marketing Managers actions by researching, developing, writing, and updating administrative policies, directives, procedures, methods, and guidelines regarding commercial division
  • Organize and schedule webinars
  • Prepare weekly and monthly reports
  • Manage Projects
  • Review articles and whitepapers
  • Increase sales 
  • Regular contact with 700+ PECB Partners/Trainers
  • Initiate and maintain marketing campaigns related to different portfolios
  • Perform regular marketing analysis - identifies and targets new and existing marketing strategies, and market changes
Nov 2015Jan 2017

Account Manager for Risk and Management

Professional and Evaluation Certification Board (PECB)
Main Responsibilities:
  • Tracking all marketing and account management activities
  • Searching our qualified speakers from a variety sources to present in our online webinars
  • Perform regular market analysis- identifying and targeting new and existing services, opportunities, and market changes
  • Market intelligence
  • Organizing and managing weekly webinars
  • Generate and analyze various reports
Sep 2015Nov 2015

Course Development Manager in the Training Department

Professional and Evaluation Certification Board (PECB)

Main Responsibilities: 

  • Developing training materials
  • Preparing exams for our courses
  • Writing articles
Jul 2015Aug 2015

Internship in the  Department of Statistics

Central Bank of The Republic of Kosovo, Prishtina (Kosovo) 

Main Responsibilities:

  • Collecting and analyzing the data by taking into account any ethical and legislative considerations
  • Designing experiments, trials or surveys to produce the required data
  • Carrying out research
  • Writing reports and articles
  • Creating databases for publishing external sector statistics

Mar 2015May 2015

Marketing and Sponsoring Member of the 14th Student Spring Symposium, Internship (Thessaloniki, Greece)

City College, The international Faculty of The University of Sheffield

Main Responsibilities:

  • Promote the Event by different means of technology and by word of mouth
  • Finding and choosing the appropriate persons and topics to present
  • Helping in finding the sponsors for the event
  • Organizing the event
Jun 2014Sep 2014

Admissions Associate (Sandusky, Ohio, USA)

Cedar Fair Entertainment Company

Main Responsibilities:

  • Ability to work in groups/teams
  • Flexibility to work various hours and work locations
  • Communicating and interacting with guests
  • Knowledge of accurate cash handling
  • Responsible for ringing up sales
  • Evaluate and execute admission decisions
  • Serve guests and help them with different concerns regarding the services(Guest Services)
  • Assist in the development and maintenance of the admissions office’s recruitment and marketing plan with the purpose of promoting the company
Jun 2013Jul 2013

Program Assistant

Anglia Summer School -Universum College (Prishtina, Kosovo)

Main Responsibilities:

  • Providing administrative support to the many programs running on College
  • Supporting students with learning difficulties
  • Supporting students with English as a second language
  • Preparing resources
  • Preparing different activities for students to involve
  • Attending Summer Program’s staff meetings
  • Respond to telephone and email questions from summer program participants


Oct 2017

Digital Marketing Certification of Completion

Apr 2016Present

ISO 9001 Provisional Implementer

Feb 2016Present

ISO/IEC 27001 Provisional Auditor

Dec 2015Present

ISO 14001 Provisional Implementer

Sep 2015Present

The Sheffield Graduate Award

University of Sheffield

Student of Exceptional Achievement & Leadership

May 2015May 2015

Certificate of Presentation

The University of Sheffield International Faculty, CITY College

Presented at the 14th Students Spring Symposium a paper titled "Kosovo Young Europeans" 

May 2015May 2015

"Trading CFDs and Risk Management" Event

The University of Sheffield International Faculty, CITY College
Apr 2015Apr 2015

Certificate of attending "Workshop on Social Entrepreneurship"

The University of Sheffield International Faculty, CITY College
Mar 2015Mar 2015

"Trading Currencies: Myths vs Reality"  Event 

The University of Sheffield International Faculty, CITY College
Mar 2015Mar 2015

"Innovation and New Product Development: from Idea to Launch" Workshop

The University of Sheffield International Faculty, CITY College
Mar 2015Mar 2015

"Mediterranean diet and its benefit to our health" Seminar

The University of Sheffield International Faculty, CITY College
Mar 2015Mar 2015

"Sports Nutrition" Seminar

The University of Sheffield International Faculty, CITY College
Jul 2014Sep 2014

Certificate of Completion the CIEE Work and Travel USA Program

Council on International Educational Exchange
Mar 2013Mar 2013

3rd Hotel & Hospitality Management Conference

The University of Sheffield International Faculty, CITY College


Oct 2016

Whitepaper Contributor "ISO 37001- Anti-Bribery Management System"
Jul 2016

Author of "IT and Corporate Governance - How do they overlap?"
Jun 2016

Author of "Risk Appetite, The Cornerstone of Enterprise Risk Management"
May 2016

Author of "4 Key Stages of Asset Management Life Cycle"
Apr 2016

Author of "12 Reasons for Risk Management failure"
Mar 2016

Author of "Risk Assessment in Project Management"
Feb 2016

Author of "Fundamentals of Managing Risks"


Communication Skills
  • Flexible team worker who prospers in a fast-paced work environment
  • Excellent communication skills, developed through experience in advertising, customer/guest service, promoting etc.
  • Interpersonal and relationship building skills proven through work experience in teamwork, club involvement, customer service
  • Body language such as eye contact, gestures, smiling, head nodding gained throughout the participation in different university activities
  • Motivating and supporting 
  • Active listener developed through involvement in clubs where the main task was listening and debating different opinions
Organisational / managerial skills
  • Good time management skill
  • Focus oriented
  • Ability to establish and maintain good working relations with people of different national and cultural backgrounds gained throughout CIEE Work and Travel Program
  • Dealing with the general public developed from working as a product promoter
  • Skills in team building and management
  • Showing appropriate affection and appreciation
  • Understanding how to acquire needed resources
Job-related skills
  • Working with people
  • Speaking in public (experience gained from working in sales and as a product promoter)
  • Financial skills ( dealing with data and keeping records) -
  • Service skills ( customer service, coordinating, leading, guiding)
  • Technical skills (financing, evaluating data, calculating, verifying, investigating, observing, adjusting controls and ability to handle conflicts)
Computer skills
  • Editing: Microsoft Word, Microsoft PowerPoint, Adobe Acrobat(Writer/Reader)
  • Databases: Microsoft Access, Microsoft Excel PC Operation Systems: Windows 200, Windows XP Networking: Outlook Express, Microsoft Outlook
  • Programs: SAS, Mendix, VisualParadigm 
Driving Licence