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Alan Ferraro is a detail-oriented professional who has consistently helped companies achieve their bottom line goals through maintaining productive inventory levels, retaining top talent and ensuring everyone keeps their eye on the most important asset - the customer! Mr. Ferraro has extensive experience in general and crisis management, business turnaround, and is extremely well versed in multi-unit operations. His ability to build highly successful teams, as well as identify and nurture future leaders, has been proven consistently throughout his career,

Work experience

Feb 2001Oct 2008

Operations Executive

Phoenix Restructuring Group
Managed staffing, payroll, accounting, personnel, receiving, loss prevention, controlling expenses, budgets, and assisting in management of all areas of store operations as needed. Report to Owner with eight direct reports. · Successfully retained all members of management (126 employees) after a bankruptcy by creating and communicating complex operational plan, secured temporary headquarters and created incentive programs. · Analyzed current and historic sales, profit margins as well as trends in the market boosting sales by 15% and monitored merchandise performance overall (performance/ key items) hence reducing unnecessary inventory by 30%. · Recreated, within 72 hours, the dynamic of a high-volume retail location after a combative take-over attempt, by effectively coordinating IT, manpower, distributors and inventory resources. · Managed the re-sizing of a 6,000 square foot facility within tight time constraints, saving $70K annually.
Mar 2000Feb 2001

Regional Manager

West Coast Entertainment Corporation
Managed day-to-day operations for 90 stores throughout NY, NJ, PA and MA. Monitored monthly quotas and communicated expectations for sales goals. Reported to Vice President-Operations with 10 direct reports and a budget of $6M. - Saved 25% in costs by re-aligning talent, resources and operational procedures - Monitored inventory and recommended markdown strategies to increase product turnaround and improve gross margin
Jun 1996Mar 2000

Vice-President, Operations/Risk Management/Construction

West Coast Entertainment Corporation
Managed all new build-outs and remodels, adherence to operational procedures as well as company theft protection. Reported to Chief Operating Officer with 30 direct reports and a budget of $7M. - Project managed the logistics for a $770K, 77 retail location remodel and refacing within 90 days. Coordinated trades, developed partnerships and built positive rapport with architects, engineers, local officials, vendors and clients while maintaining costs. - Researched, designed and instituted first company-wide Loss Prevention Program resulting in less than 2% shrink rate. - Managed human resource complaints and workmen's compensation claims. Implemented education and investigation program that decreased claims by 25% and insurance costs by 10% - Investigated and uncovered erroneous $80K inventory loss resulting in institution of operational protocols and procedures, raising the level of accounting integrity.
Jan 1985Jun 1996

Senior Vice-President

Palmer Video Corporation
Oversee operations of 47 retail locations, including but not limited to IT, Risk Management, Marketing, Human Resources. Reported to Owners with 96 direct reports and a budget of $6M. - Achieved a 20% inventory cost savings by customizing IT reports and analyzing stock levels.




Montclair State University