Alan Smith

My Objective

Experienced global IT infrastructure manager seeking a challenging and rewarding career in an enterprise environment which rewards knowledge, compassion, and a passion for new technology.

Work History

Work History
Jan 1993 - Nov 2008

Increasingly responsible positions in global IT infrastructure

IT Project Mgmt. Office (Feb 2008 – November 2008)

·Current priority is as a core team member for the implementation of project portfolio management software for the Danaher Test and Measurement platform of five operating companies. First usage of software as a service.

·Led IT Security Committee meetings and discussions.

·Coordinated competition and selection of IT standards for five company group for: x86 servers; SAN storage; UNIX operating system; and mobile devices.

·Project leader focusing on mobility, collaboration and unified communications projects in addition to developing technology strategies and policies focused on these areas and on a wider range of Microsoft capabilities.

·SharePoint (MOSS) project leader for multi-company implementation.

·Ongoing participation in Microsoft customer advisory council activities for both Office Communications Server and information worker mobility.

Sr. Mgr., Technology Planning (Oct 2007 – Feb 2008)

·Sr. Manager for Technology Planning within the Global IT infrastructure group for Tektronix (now a part of Danaher Corporation). My role is to help manage IT infrastructure projects as well as promote the usage of technology throughout the company. An example of this is working with Microsoft's Office Communication Server 2007 to extend its usage more broadly within our company.

·Additional responsibilities related to coordination and communications between employees and IT within Tektronix and our new parent company. Established internal web site and content documenting expected IT changes as a result of acquisition.

Sr. Mgr., Enterprise Server Team (Jan 2005 – Oct 2007)

·Managed two teams totaling 12 people including budgeting, evaluations, and goal setting. These global teams were responsible for infrastructure management and architecture planning in the areas of Windows, UNIX, Linux servers, VMware, and SAN storage in addition to Microsoft Exchange email, directory, spam/virus scanning, and mobile devices.

·Directly involved in company acquisitions and divestitures as well as international coordination with Japan, rest of Asia/Pacific, as well as Europe.

·Project manager for Tektronix participation in Microsoft TAP (beta) program for Office Communications Server 2007. Coordinated Tektronix and Microsoft resources during 9 month period. Responsible for managing and meeting tight project milestones as well as communications with many Microsoft product managers during the beta testing period and with Microsoft and Tektronix PR staff during development of final customer case study (link).

·Led supplier-supported (HP) study of virtualization opportunities at Tektronix to support transition to a highly virtualized Windows server environment using VMware. This study used the AOG capacity planner technology to collect information about the current physical Windows Server environment and then predict the cost benefit of virtualization.

LAN Operations Manager(1997 - 2005)

·Managed all aspects of teams that support corporate server infrastructure including Windows, Active Directory, and Exchange server. Responsible for planning and implementation of global transition from Banyan-based networking infrastructure to Microsoft environment.

LAN Systems Admin (1993 – 1997)

·Individual contributor for global implementation of Banyan network systems infrastructure.

Sep 1986 - Dec 1992

IT Manager

US Army Corps of Engineers

Began as an individual contributor in IT department maintaining multi-user DOS hardware, operating system and applications for Sacramento District of the US Army Corps of Engineers. Involved in initial implementation of Banyan networking systems for PCs for Sacramento District. Led work in PC networking for this office of 1000+ personnel.

Sep 1983 - Sep 1986

Land Use Planner

US Army Corps of Engineers

Land use planner for Corps of Engineers. Prepared various planning documents for Corps of Engineers projects estimating and documenting the recreational values of these projects.



Technical Skills - Microsoft

Architectural and management roles with Office Communications Server 2005/2007, Active Directory, Exchange, and Windows Server. Mobile device management (GoodLink, Windows Mobile, ActiveSync) including establishing corporate policies, etc. Drove virtualization into data center where currently >60% of Windows servers are virtualized. Windows client and server patching architecture, methodologies and operations. SUS/WSUS. McAfee ePO for anti-virus and desktop firewall management. Led Tektronix participation in Microsoft Technology Adoption Program (beta) from 11/06 to 10/07 for Office Communications Server product. Culminated in preparation of Microsoft case study for OCS and joint presentation with Chris Caposella (Microsoft Senior Vice President, Information Worker Product Management Group) at Seattle launch event for OCS 2007.

IT Infrastructure Management

Extensive experience in managing global IT infrastructure teams focused on VMware, Windows servers, UNIX/Linux servers, and SAN storage. Responsibilities included personnel management, budgeting, architectural planning, and vendor relationships.   Major successful projects include: Implementation of VMware-based virtualization services (over 60% of Windows servers in global data center virtualized) Planning and implementation of Microsoft-based collaboration services starting with LCS 2005 moving to Office Communications Server 2007. I led Tektronix' participation in Microsoft beta test program for OCS 2007. Planning and implementation of transition to Microsoft Active Directory from Windows NT domain infrastructure. Planning and implementation of move from Banyan network systems infrastructure to Windows server based network.


Expert in communicating technical topics to audiences varying from individual users of technology to CxO-level leaders investing in technology projects. Presented with Microsoft senior VP Chris Caposella as customer case study during Microsoft's public launch of Office Communications Server 2007.   Responsible for developing content for internal Tektronix users to communicate various technical topics including:   IT impacts of Danaher corporate acquisition on Tektronix users and IT staff. Collaboration techniques available to global Tektronix users. Mobile phone connectivity and security policies and practices.   Wrote documents ranging from technical FAQs to global IT policy documents.   Communications media used included: wiki pages, SharePoint, company-wide email messages, podcasts.   Leader for IT coordination between headquarters staff and personnel across Asia. Ensured effective collaboration across time and distance.


1981 - 1979


Virginia Tech

Masters thesis studied the sociological differences among recreational users of Virginia's wild rivers.