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Summary

I have prided myself on my customer service skills for over two decades. I am very interested in learning new things and potentially providing myself with a career to excell at for the next 20+ years. 

Work History

2015-08Present

Temporary worker

Advanced Services Inc

CRST Expedited

Custodian-responsible for maintaining all aspects of cleanliness in the building including, but not limited to, vacuuming, mopping, dusting, removing trash and recyclables.

Peck's Garden and Greenhouse

Cashier-strived to ensure customers were greeted in a friendly and professional manner and received the item(s) or product(s) they wanted either by purchase of in stock inventory or special order.

Customer Service and Retail-ensured the health, grooming and day to day upkeep of all live product to ensure the best overall quality and presentation for customers.  Frequent set up and tear down of promotional displays.

Way Point

Custodian-responsible for preparing the building for the guests of a fundraiser which included, but was not limited to, dusting, polishing wood work, vacuuming, rearranging and/or moving furniture, cleaning windows, sweeping  and mopping floors and cleaning stairwells.

CRST Training Center

Custodian-responsible for maintaining all aspects of cleanliness in the building which included, but was not limited to, vacuuming, mopping, dusting and removing trash.

Housekeeping-responsible for all aspects of upkeep of individual student rooms which included changing linens, removing trash, vacuuming and dusting.

Driver Intake and Lodging Coordinator-responsible for intake of 150 to 250 students and drivers each week, establish their lodging location, provide room assignments, answer phone calls, answer questions, direct people to appropriate locations or other employees for extra assistance.

2005-07Present

Karaoke host, cook, caterer, server

Nick's Bar & Grill

Karaoke host-responsible for hosting karaoke shows and playing music, set up and tear down of equipment. Required extensive one-on-one contact with customers and fluent computer knowledge.

Cook-responsible for preparation of ordered items, keeping all workstations and cooking utensils clean, prep work for my own, and others', shifts, cleaning of all dishes from customers, end of shift clean up, keep track of inventory use. This required time management skills, prioritizing job importance and following through with job completion on a deadline.

Caterer- responsible for catered  jobs for individual customers and companies.  Prepared food, individually packaged it, delivered, set up, served and tore down at the CRST Training Center for approximately five years. Served 150 to 250 individuals daily. Responsible for maintaining food quality and inventory. Simutaneously handled the receipt of food vouchers and cash while answering questions and maintaining food counts.

Bar Back-responsible for takeing orders, delivering food, makeing drinks, cleaning up after customers and doing all jobs associated with a busy breakfast service with the exception of handling cash.

Education

1994-031997-06

General Diploma

Prairie High School

Area of Expertise

Customer service

I am patient and able to listen to customers so that I can work on their problems until they are solved.

Adaptability

I am able to adjust to my surroundings to provide myself and others the best possible work environment.