Alan Yong

  • Singapore, SG

Work History

Work History
Dec 2013 - Present

Assistant Procurement Manager

SMS Infocomm Singapore Pvt. Ltd.
• Identifies opportunities for process improvement and leads/develops recommendations and provides insight for management. • Independently executes demand and supply matching activities, articulates findings to management, connecting planning to execution, and identifying issues and their impact. • Oversee day to day operation of Commercial, Customer Services and Warehouse department and fulfillment of orders and deliveries. • Review and work with Commercial and Customer Services teams to ensure accuracy of sales forecast, demand planning, purchasing scheduling and inventory control • Work with Warehouse team logistic arrangement, receiving and issuing functions, inventory control, stock take and stock movement arrangement • Motivates team members; creating a positive and learning environment for all • Supervises and conducts training programs for operational staff, to ensure they have the knowledge, skills and abilities to carry out their work and drive the culture of excellence in their roles. • Conducts communication meetings with team to facilitate information sharing and continuous learning and development • Responsible for staff recruitment and orientation including: recruiting and staffing, employee on-boarding and training • Liaise with vendors to obtain product or service information such as price, availability and delivery schedule. • Orders, reschedules and cancels material based on requisitions and customer requests. • Maintains procurement records such as items or services purchased costs, delivery and inventories.
Apr 2007 - Oct 2013

Buyer Supervisor

Apple
Management Role: Plans and implements activities related to the procurement of materials, parts, components and equipments. Directs the activities of Buyers to accomplish company objectives. Develops and recommend policies and procedures for the operat ion of procurement activities. Coordinates purchasing activities with other departments. Selects, develops and evaluates personnel to ensure the efficient operation function. Provides direction and feedback to Buyers according to general management guidance. Administers company policies. Exercises judgment and discretion to determine appropriate action. Interacts to gain cooperation of others, conducting presentations concerning specific projects or schedules. Acts as advisor and become actively involved, as required, to resolve problems. Ensures PR workload is evenly distributed to all Buyers throughout the day. Ensures Contract Administrators completes daily uploading and contract maintenance procedure to contract database. Ensures PR/PO auditors completes and submit their reports on a regular basis. KPIs: • Ensures Buyer Teams achieve high accuracy in processing of PRs to POs in accordance with policies and procedures and the employment of sound judgment. • Ensures Buyers achieve required PR to PO productivity by staying even with workload in their in- boxes so as to not require workload redistribution to other Buyers. • Ensures Buyers work to agreed work schedule to support business client requirements. • Use PR and PO auditing methodology to drive reduction in Buyer processing errors in all regions. Constructively and routinely dialog with Buyers on audit findings. • Lead Buyer Team in achieving committed PR to PO turnaround times, unless reasonably prevented. • Lead Buyer Teams to a 90+% overall Client Satisfaction rating. Reportings: • Report Buyer negotiated cost savings in Profit Opp Report as achieved. • Report Buyer utilization of Ariba/Ariba Discovery.
Aug 2005 - Apr 2007

Procurement Professional Team Lead

IBM
Management Role: Ensured Buyers issued all orders to the suppliers in a timely 100% of the time Resolved daily operational issues and first level escalation within 24 hours 100% of the time Ensured all information and supporting documents are kept in database for audit purposes Ensured sufficient Buyer coverage at all times Ensured Buyers execute and manage orders based on documented process without deviation Managed exceptions at a minimal, ensured new exception are duly communicated and documented Analyze and report key measurements (past due, order book & variance, unplaced requisition & orders, invoices, emergency orders) Ensure weekly critical parts status are updated timely and accurately before the weekly critical parts conference calls. Ensure SAP workflows are cleared on a daily basis. Any outstanding workflows must be accounted for. Lead delivery time negotiation when necessary Interface between Operations Team and Management Team and Process Improvement: Proposed, designed & developed key measurements using programmed Microsoft Excel. Highlighting problems/issues which need management's attention for 2nd level escalation. Propose suggestion/solution on issues raised by Operat ions Team for Management review, approval and implementation. Training & Development of Team: Proposed, designed and implement basic training package for new hires, to improve learning curve. Implement systematic documentation of SOP for easy access, reducing fragmentation of common knowledge and pooling of team’s experiences.
Sep 2004 - Aug 2005

Technical Administrator

Rolls-Royce Marine Singapore Pte. Ltd.
Support Aftermarket GM with sales and financial reportings Close support for Aftermarket Engineers which includes: - Tracking of Service Work Request & Orders - Generating Quotation upon customers request - Processing of Sales Orders Project to upgrade existing departmental Database: - Redevelop and programming of Access & Excel Database using Visual Basic - Streamlined data entry process based on users feedbacks - Added new fields or data entry points - Perform checks on entered data at point of entry, to minimize data errors - Development new database with coding enhancement for collecting Engineers’ service information, workhours and the generating of service request forms - Performed data extraction and manipulation from Access into Excel, automatically on a scheduled basis - Added capability for Data collection & Analysis, Sales projection & Reports. Achievements from the completion database upgrading project.: Improvement made to data entry methods for internal database Allowed better reconciliation of financial reports through new reporting tools implemented in the database Enhance department's ability to respond to customers' queries in a more efficient manner Enhance department's ability to track inquiries, orders, deliveries and payment in a more efficient manner

Education

Education
1991 - 1994

Mechatronics

Singapore Polytechnic

Skills

Skills

SAP

Team Leadership

Marketing

Microsoft Excel

Team Building

Process Improvement

Windows

Management

Customer Satisfaction

Microsoft Office

Project Management

People Management

Procurement

Purchasing Negotiation

Supplier Management

Supplier Sourcing