Senior Supervisor Reservation & E- distribution
Six Seasons Hotel
To oversee and control daily tasks when on duty. To supervise all agents and develop them in order to handle reservation tasks properly. To assist Head of Sales & Marketing to operate the department. To handles all group tours/ conventions from the initial blockage to the rooming lists. To records all reservations neatly and accurately on prescribed forms. To files neatly all updated correspondence chronologically, first and then alphabetically. To handles the telex machine in sending outgoing reservations telexes. To handles all advance deposits received by crediting the amounts into the correct guests folios and issuing receipts to the senders. To check incoming letters, telexes and faxes than distribute to whom it may concerned within the Reservation Department.